Job Posting Title Claims Specialist/Senior Claims Specialist – Cyber Risk

Great American Insurance Group • Cincinnati, OH

13d • Hybrid

About The Position

The Cyber Risk Division provides unique and proprietary cyber loss and liability insurance coverage to small and midsize businesses as well as public entities and risk pools with limits up to $5 million for organizations with revenues up to $1 billion. We are looking for a Claims Specialist or Senior Claims Specialist to join our dedicated cyber claims team. The ideal candidate will have a solid foundation in liability claim adjusting and prior exposure to first party claims. The successful candidate will receive detailed training in the nuances of data privacy and cyber claim handling. This position offers an excellent opportunity for an experienced claim professional to broaden their experience into the dynamic field of cyber liability, data privacy, technology errors and omissions, regulatory liability and media liability claims under both primary and excess policies. Job level and pay will be dependent on the successful candidate’s level of experience. This position is based out of the downtown Cincinnati office or remote for an experienced candidate outside the Cincinnati area.

Requirements

• Bachelor’s Degree required.
• Generally, a minimum of 4-5 years of experience in property and casualty claims handling is preferred.
• Paralegal and Legal Professional candidates encouraged to apply.
• Prior cyber claims experience preferred for candidates outside the Cincinnati area.
• Experience with Cyber, Privacy, Network Security, Professional Liability, or other specialty commercial claims is highly valued.
• Completion of or continuing progress toward a professional designation such as the Associate in Claims (AIC) designation preferred.
• Excellent oral and written communication skills with the ability to build relationships and lead negotiations.
• Strong critical and analytical skills required.
• Active claims adjuster licenses are strongly preferred, with the ability and willingness to obtain additional licenses as required.
• Ability to travel 5-10% of the time.

Nice To Haves

• Prior cyber claims experience preferred for candidates outside the Cincinnati area.
• Completion of or continuing progress toward a professional designation such as the Associate in Claims (AIC) designation preferred.
• Active claims adjuster licenses are strongly preferred, with the ability and willingness to obtain additional licenses as required.

Responsibilities

• Manages an inventory of complex first and third party cyber liability, privacy, errors and omissions and media liability claims.
• Participates as a member of the incident response team and collaborates with specialized experts including privacy counsel, digital forensics teams, threat actor communication experts and digital restoration firms.
• Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages. Works with internal and external coverage counsel as required. Drafts detailed coverage determination letters.
• Analyzes and negotiates appropriate claim settlements and maintains reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
• Conveys complex information regarding coverage and settlements to insureds, claimants, and external/internal partners.
• Authorizes payments in accordance with assigned authority limits and ensures that payments are made in a timely manner.
• Maintains accurate and detailed claim files, including file documentation, correspondence, reports, and settlement agreements.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Benefits

• medical, dental, and vision coverage
• wellness plans
• parental leave
• adoption assistance
• tuition reimbursement
• Paid Time Off
• paid holidays
• a 401(k) plan with company match
• an employee stock purchase plan
• commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level