Claims Specialist III - Management Specialty Lines (Cyber and E&O)

Nationwide•New York, NY

11d•$88,000 - $164,000•Remote

About The Position

Nationwide’s Claims Specialist III handles primary and excess cyber, technology errors and omissions, and miscellaneous errors and omissions claims from inception through conclusion. The role investigates, evaluates, negotiates, and resolves claims, including litigated and non-litigated matters of moderate complexity and severity involving coverage and exposure. It has moderate monetary authority and operates under general supervision and monitoring. The position supports management liability and specialty lines of business, including errors and omissions, directors and officers, and employment practices liability. The specialist collaborates with business partners on claims and policy wording questions, maintains and develops relationships with customers and partners, and may provide input on claim trends and insureds’ claim experience. The role reports to the Claims Director, Freedom Specialty.

Requirements

Claims handling experience typically acquired through three to five years of experience.
Prior experience directing defense counsel.
Acquire required federal and/or state licenses or registrations within the time period designated by the business unit; additional licenses or registrations may be required as products and services are implemented.
Demonstrated aptitude in evaluating, analyzing, and interpreting information.
Demonstrable expertise in a specific line of business; specific line-of-business knowledge may be required.
Excellent analytical, written communication, and verbal communication skills.
Ability to multitask and strong time management and organizational skills.
Ability to work independently and manage responsibilities effectively and efficiently.
Ability to direct attorneys in claims and litigation management.
A valid credit check and/or background check is required as part of the selection process.

Nice To Haves

College degree preferred.
Juris Doctorate desired.
Additional education or specific knowledge in a particular line of business may be required.

Responsibilities

Investigate and evaluate coverage, liability, and damages to establish claim strategy, settlement, and file reserves within approved claims authority.
Analyze coverage and develop comprehensive coverage analysis and claim resolution strategies.
Evaluate claims in a timely and appropriate manner and manage reserves in compliance with company standards.
Deliver customer service through effective interactions with insureds, agents, and legal counsel.
Provide feedback on claim trends and development and input to underwriters regarding potential and existing insureds’ claim experience.
May assist with developing, coaching, training, and mentoring team members, and may act as a subject matter authority in a specific line of business or risk.
Maintain current knowledge of applicable insurance lines, regulations, court decisions, guidelines, and policy changes or modifications; attend seminars and training as needed.
Contribute to a collaborative environment through teamwork, motivation, positive behavior, and effort toward goals and objectives.
May perform other assigned responsibilities.

Benefits

Medical, dental, and vision coverage.
Life insurance.
Short- and long-term disability coverage.
Paid time off, with newly hired associates receiving a minimum of 18 days per full calendar year, prorated quarterly based on hire date.
Nine paid holidays.
Eight hours of Lifetime paid time off.
Eight hours of Unity Day paid time off.
401(k) with company match.
Company-paid pension plan.
Business casual attire.