Claims Consultant - Cyber & Technology - E&O (Hybrid)

Intact Specialty Solutions•New York, NY

5d•Hybrid

About The Position

Intact Insurance Specialty Solutions is seeking an experienced claims professional to independently manage complex, high-exposure Cyber and Technology Errors & Omissions (E&O) claims. The role is based in the company’s New York City, Chicago, Plymouth, Alpharetta, Denver, or Irvine offices and follows a hybrid schedule. It requires technical expertise in primary cyber liability, Technology E&O, coverage analysis, and litigation management, along with the judgment to develop and execute claim strategies with limited supervision. The consultant manages claims from initial notice through resolution, analyzes specialty policies, develops coverage positions, and directs claim-related legal and expert resources. The role also evaluates liability, damages, causation, coverage, and settlement opportunities; prepares reporting and reserve recommendations; presents significant matters to leadership; and collaborates with internal and external stakeholders. The consultant provides technical guidance to less experienced claims professionals. The position requires a Juris Doctor and at least seven years of specialized claims-handling experience, including significant Cyber and/or Technology E&O experience. The typical base salary range is $123,000–$163,000. For candidates located in San Francisco, Washington, Massachusetts-based offices, or the New York City metro area, the range is $143,000–$167,000. Full-time employees are eligible for bonus potential and benefits, including medical, dental, and vision insurance, paid time off, 401(k) contributions, mental health support, life and disability insurance, paid parental leave, and additional voluntary benefits.

Requirements

Juris Doctor (J.D.).
At least 7 years of specialized claims-handling experience, including significant Cyber and/or Technology E&O experience.
Strong specialty coverage analysis and litigation management capabilities.
Excellent written and verbal communication skills.
Ability to independently manage sophisticated, high-exposure matters with limited oversight.
Experience with primary cyber liability claims involving ransomware, privacy, network security, regulatory investigations, and other high-exposure cyber events.
Experience with Technology E&O claims involving implementation failures, professional services disputes, contractual liability, performance issues, and technology-related losses.
Ability to independently analyze Cyber and Technology E&O policy language, identify coverage issues and defenses, and develop well-supported coverage positions.
Experience drafting and reviewing reservation of rights, coverage position, excess position, and declination letters.

Nice To Haves

Strong familiarity with the cyber insurance marketplace and key industry participants.

Responsibilities

Independently investigate, evaluate, reserve, and resolve complex, high-exposure claims from notice through resolution.
Analyze specialty policies and develop clear, well-supported coverage positions and correspondence.
Develop claim, coverage, and litigation strategies and direct defense counsel, coverage counsel, experts, consultants, and other vendors.
Evaluate liability, damages, causation, coverage, and settlement opportunities, and participate in mediations, arbitrations, and trials as appropriate.
Prepare large-loss reports, claim summaries, and reserve recommendations, and present significant matters to leadership.
Partner with underwriting, legal, actuarial, brokers, insureds, and other stakeholders.
Provide technical guidance to less experienced claims professionals.
Direct coverage investigations, evaluate legal opinions, develop coverage strategy, and manage complex or contested coverage matters through resolution.
Draft and review reservation of rights, coverage position, excess position, and declination letters, and communicate coverage positions to insureds, brokers, underwriters, defense counsel, and senior management.