Claims Management Specialist

Parsons•Boise, ID

About The Position

Parsons is seeking a Claims Support Specialist to provide administrative support for the Owner’s claims management process. The role maintains contemporaneous project records and organizes documentation supporting claims, disputes, and related proceedings. It also supports the Owner’s legal team and coordinates with project administration and document management teams to ensure records are complete and retrievable.

Requirements

Bachelor’s degree in business, construction management, legal studies, project management, or a related field, or equivalent, and 3+ years of relevant experience.
Experience supporting claims documentation, project administration, contract support, or dispute records management on capital projects.
Strong document organization, file management, and records retrieval skills.
Ability to coordinate with legal, commercial, and project teams in a fast-paced environment.
Strong written communication and attention to detail.

Nice To Haves

Experience supporting owner-side claims or contract administration teams.
Familiarity with delay documentation, schedule analysis support, and construction correspondence records.
Experience on large EPC, CMA, industrial, or mission-critical projects.

Responsibilities

Maintain contemporaneous records supporting the Owner’s position in claims or disputes, including correspondence logs, meeting minutes, photographs, schedule analyses, and delay documentation.
Assist the Owner’s legal team in preparing claim responses.
Compile document packages for mediation, arbitration, or litigation proceedings.
Organize claim-related evidence in a structured, retrievable format.
Coordinate with project administration and document management teams to support record completeness and retrieval.
Support administration of project records and documentation needed for contractual compliance and dispute support.