Claims Specialist III (Mortgage) - Remote

LoanCare

8d • Remote

About The Position

LoanCare is seeking a Claims Specialist III for a remote position. The ideal candidate enjoys working with clients, is eager to learn and maximize results, is detail-oriented, and driven to meet tight deadlines in a fast-paced environment. A background in the mortgage or real estate industry is a plus. This role is presented as a career opportunity rather than just a job.

Requirements

• High School Diploma or equivalent required.
• 4 - 5 years of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field.
• Strong knowledge of accepted business practices in the mortgage industry and understanding of claims process.
• Strong knowledge of foreclosure process and appropriate guidelines.
• LPS-MSP (Mortgage Servicing Platform) experience.
• Ability to manage time and priorities.
• Ability to make sound decisions and resolve issues.
• Ability to work independently and effectively meet deadlines.
• Ability to communicate effectively in writing, in person, and by telephone.
• Ability to use Microsoft Office applications, specifically, Excel and Word.
• Ability to maintain strict confidentiality.
• A quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.

Nice To Haves

• Background in the mortgage or real estate industry is a plus.

Responsibilities

• Prepare mortgage insurance claims on all agencies or investor - acquired properties.
• Complete reconciliation of all advances to be included in the claim.
• Validate all the necessary supporting documents needed for the claim.
• Maintain clear records and reports for management regarding daily production.
• Conduct internal department quality control audits of post claim activities.
• Identify current trends that would result in additional training measures to be utilized by Supervisors.
• Complete internal department quality assurance audit prior to claim submission.
• Assist with updating appropriate workstations for claim payments.
• Assist with post claim agency/client demands.
• Follow up and track payment of filed claims.
• Conduct miscellaneous research to complete daily tasks.
• Conduct research for post-claim activities such as “missing documents and/or agency inquiries”.
• Complete tasks queue and notate internal system accordingly.
• All other duties as assigned.

Benefits

• Optional medical, dental, vision, life, and disability insurance
• Paid holidays, vacation, and sick leave
• Matching 401(k)
• Employee stock purchase plans
• Access to mental health resources, including free Calm memberships
• Initiatives that promote physical and emotional well-being
• Programs that celebrate achievements and milestones
• Discounts on gym memberships
• Pet insurance
• Employee purchasing programs
• Tuition reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED