Claims Specialist I - Remote

LoanCare•,

22h•Remote

About The Position

We are seeking to fill the role of Claims Specialist I. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners. LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry. LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Requirements

High School Diploma or equivalent required.
6 months to 1 year of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field.
Ability to manage time and priorities wisely.
Ability to make sound decisions and resolve issues.
Ability to work independently and effectively meet deadlines.
Ability to communicate effectively in writing, in person, and by telephone.
Ability to use Microsoft Office applications, specifically Excel and Word.
Ability to maintain strict confidentiality.
Quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS

Nice To Haves

Knowledge of accepted business practices in the mortgage industry and understanding of claims process preferred.
LPS-MSP (Mortgage Servicing Platform) experience preferred

Responsibilities

Prepare mortgage insurance claims on assigned agency or investor-acquired properties.
Complete reconciliation of all advances to be included in the claim.
Validate all the necessary supporting documents needed for the claim.
Maintain clear records and reports for management regarding daily production.
Assist with updating appropriate workstations for claim payments.
Follow up and track payment of filed claims.
Conduct miscellaneous research to complete daily tasks.
Complete tasks queue and notate internal system accordingly
All other duties as assigned.