Claims Representative - Glendale, AZ

Federated Mutual Insurance Company•Glendale, AZ

2d•$63,800 - $78,000•Onsite

About The Position

Federated Insurance is seeking a Claims Representative to assist clients through the claims process and help them return to normalcy after a loss. No previous insurance or claims experience is needed, as Federated provides an exceptional training program. This is an in-office position located in Glendale, AZ, with no work-from-home option available.

Requirements

Current pursuing, or have obtained a four-year degree
Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
Ability to make confident decisions based on available information
Strong analytical, computer, and time management skills
Excellent written and verbal communication skills

Nice To Haves

Leadership experience is a plus

Responsibilities

Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way.
Explain policy coverage to policyholders and third parties.
Complete thorough investigations and document facts relating to claims.
Determine the value of damaged items or accurately pay medical and wage loss benefits.
Negotiate settlements with policyholders and third parties.
Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.