Claims Operation Support Specialist - Marine
About The Position
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. This position is responsible for supporting the Claims Modernization Initiative for Marine Claims.
Requirements
- High School Diploma or GED required, Associate's degree or related work experience.
- 2+ years’ work experience in Commercial Insurance Industry Claims Support role.
- Basic knowledge of the insurance industry, including processing Marine Claims.
- Proven track record of strong organizational skills, problem solving, communication skills, both written and verbal.
- Proficient data entry skills.
- Ability to produce high work volume with precise accuracy.
- Strong computer skills including the use of Microsoft Products.
Responsibilities
- Receive and assess First Notice of Loss for Marine Claims.
- Monitor and process escalated Marine Claims within Five Sigma.
- Research policy and client information in Claims Underwriting systems.
- Research, validate and forward claims mails to Third Parties Administrators.
- Issue claim acknowledgement letters and other claims correspondences as needed.
- Conduct User Acceptance Testing for enhancements and continued product development as needed.
- Create loss runs and production analysis reports.
- Communicate with claim managers, underwriters and brokers as needed, for proper processing of claims.
- Provide administrative support to the Claims Processing Department as needed for all other profit centers, including Marine.
- Conducting peer training.
- Quality review of completed work within Five Sigma and Claims Enterprise.
Benefits
- first class training and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
