A/V Operation Support Specialist

University of North Dakota • Grand Forks, ND

1d • Onsite

About The Position

This position assists faculty, staff, and students with the daily operation and troubleshooting of AV equipment in classrooms and conference rooms. It also supports Information Resources with the maintenance and upgrade of all AV equipment at the School of Medicine and Health Sciences in Grand Forks and its remote sites. This role requires an onsite, physical presence.

Requirements

• Ability to run and terminate AV wires and connectors.
• Excellent interpersonal, verbal, and written communication skills and the ability to communicate technical terms with non-technical users.
• Ability to understand wiring diagrams and schematics.
• Ability to be self-motivated and self-directed.
• Ability to take initiative, multi-task, and work both independently and as part of a team.
• Ability and desire to learn and improve skills.
• Ability to multi-task and meet deadlines.
• Ability to travel as needed to remote campus.
• Associates degree in electronics or 3 years of experience in the commercial audiovisual industry.
• Troubleshooting experience with commercial Audiovisual or control systems.
• Successful completion of a Criminal History Background Check.

Nice To Haves

• Programming experience in Crestron or similar control systems.

Responsibilities

• Wire, terminate, and test all AV cables and connectors.
• Install AV and computer equipment in racks and AV cabinets.
• Maintain all AV equipment operations.
• Troubleshoot AV equipment problems.
• Repair minor AV equipment and coordinate major AV equipment repair with vendors.
• Respond to support calls.
• Order electronic parts and supplies.
• Provide training to faculty, staff, and students on how to use AV systems.
• Create training documentation for end users.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree