Marine Claims Specialist

Zurich Insurance Company Ltd.Virtual, TX
$59,900 - $98,200Remote

About The Position

At Zurich North America Claims, we acknowledge that work-life balance and flexibility are a priority. This role is part of the ZNA Claims hybrid work model, emphasizing flexibility for individual work, while facilitating in-person connections when valuable. Occasional in-office attendance may be required. The candidate selected for this opportunity should be able to report into one of the North American Claims offices, or work remotely in the United States. Zurich North America is hiring a Marine Claims Specialist role (With Cargo experience preferred) to join our team. We are open to remote work for the right candidate.

Requirements

  • Bachelor’s Degree and 3 or more years of experience in the Claims or Insurance area OR Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in Claims or Insurance area OR Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area OR High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area
  • Must obtain and maintain required adjuster license(s)
  • Knowledge of insurance regulations, markets and products
  • Microsoft Office experience

Nice To Haves

  • Marine claims experience preferred.
  • Emphasis on Marine, Jones Act, General Average and Ocean Cargo Claims experience preferred.
  • Licensed in all states as needed preferred.
  • Effective verbal and written communication skills
  • Strong analytical, critical thinking and problem-solving skills
  • Strong multi-tasking and prioritization skills
  • Experience collaborating in a team environment and building cross functional working relationships
  • Proactively shares and promotes sharing of insights
  • Ability to gather unique perspectives from other teams/functions to optimize outcomes.
  • Understands, analyzes, and applies the component parts of an insurance policy for complex claims
  • Ability to follow reserving process for indemnity and expense in analyzing the potential exposure of complex claims
  • Ability to determine the scope and exposure for complex claims
  • Ability to leverage trend and relationships to provide high-quality customer service
  • Well-versed in identifying, understanding and explaining complex financial and/or actuarial trends/concepts.
  • Ability to effectively communicate coverage determinations to customers/clients/brokers for complex claims
  • Ability to direct counsel on an ongoing basis to guide the course of complex litigation and settlement strategies

Responsibilities

  • Ability to handle dedicated accounts.
  • Frequent interaction with Assureds, Brokers and Underwriters.
  • Some travel may be required but this is not very frequent.

Benefits

  • competitive pay
  • comprehensive benefits for employees and their families
  • bonuses
  • merit increases
  • short-term incentive bonus eligibility set at 10%
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service