Claims Manager

Liberty Tire Recycling•Pittsburgh, PA

8d•Hybrid

About The Position

Reporting to the Director of Insurance and Enterprise Risk Management, this position would be primarily responsible for managing the Company’s insurance claims, including claims from workers comp, auto, property, general liability, and other coverages. The position will work closely with the General Counsel, Litigation Counsel, Finance Department, and other Company leaders. This person will be a key contributing member to the Company’s overall legal and risk team.

Requirements

2-5 yrs. claims handling experience, 5+ years preferred
BS/BA degree preferred
Appropriate certification a plus (AIC, CWCA, etc.)
Preferred, but not required, experience gained in manufacturing or waste industry
Can easily develop productive business relationships and has a strong customer orientation
Strong Detail-Orientation
High energy and passion for excellence.
Familiarity with quantitative and analytical skills
Strong Verbal and Written Communication abilities
Strong Microsoft Office Suite Skills (Word, Excel, PowerPoint) and familiarity with Carrier Portals
Problem Solving
Self-Starter and Resourceful
Ability to be a good Teammate, and representative of the legal / risk department to internal clients and corporate partners
Ability to excel in a fast paced and changing environment and to be comfortable with an environments of uncertainty
Multitasking Abilities
Strong Time Management
Developed Business Acumen
Good Judgment
Organizational Awareness
Positive Attitude and Maturity
Discreet and Professional
Roll up your sleeves work ethic and helpful attitude
Willing to Travel up to 10% of the time

Responsibilities

Responsible for the claim management across all lines of business with primary focus on casualty program (Avg 250 claims a year and growing and about $5+M of accrued value across multiple states nationally)
Closely manage and direct third-party administrators/carriers with goal of cost control, proper medical and disability management, and timely resolution of claims
Actively Communicates with field leadership on claims and provide routine support on claim management to sites with a proactive customer service approach and attitude
Monitor reserves and allocated expenses from inception of claim to conclusion for adequacy and analysis for senior management
Manage first party physical damage claims and work directly with third party carriers to ensure timely reimbursement for damages
Manage third-party risk service providers, such as TPAs, Nurse Triage, etc.
Partner with General Managers and Safety Director to ensure the Return-to-Work Program is maximized and guidelines are followed to lower costs and keep employees at work
Coordinates with Director of Insurance and Enterprise Risk Management, Company Controller, and outside actuary for setting of proper Company reserves
Prepare and obtain settlement authority requests to site leadership and Board
Support safety department with injury management and corporate safety initiatives
Participate in claim reviews to ensure effective claim management
Respond to requests for production in WC and other disputes
Strategize with carrier and defense counsel for litigation and review reserve and settlement authority for approvals
Ability to comprehend and summarize large and complex amounts of information