Claims Department Team Member
About The Position
This entry-level administrative position works directly with customers to identify potential claims and involves research and problem-solving. The role requires administrative ability, attention to detail and accuracy, organization, multitasking, independence, teamwork, and good communication skills. The position inspects damaged automotive parts and determines next steps; responds to customer calls about damaged parts and assists with return authorization; processes damage, overage, and shortage claims for six manufacturers; and prepares claim documentation and parts for return to those manufacturers. Scheduled workdays are Monday through Friday, with hours from 8:00 a.m. to 5:30 p.m. Starting hourly pay is $16.00–$17.00+ and is evaluated based on relevant skills, training, experience, education, and other job-related factors permitted by law.
Requirements
- Administrative abilities.
- Detail-oriented and accurate.
- Organized and able to multitask.
- Able to work independently and as part of a team.
- Good communication skills.
Responsibilities
- Inspect damaged automotive parts and determine the next step in the process.
- Take customer calls regarding damaged parts and assist with return authorization.
- Process damage, overage, and shortage claims for six manufacturers.
- Prepare claim documentation and parts to be returned to six manufacturers.
Benefits
- Opportunity for growth and advancement within the company.
- Medical insurance.
- Dental insurance.
- Vision plan.
- Health Savings Account.
- Cafeteria plan.
- Life insurance.
- Employer-sponsored 401(k) and potential profit sharing.
- Paid time off.
- Designated paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
