Claims Coordinator

HAI Group•Cheshire, CT

5d•$24 - $28

About The Position

The Claims Coordinator supports the goals and initiatives of the Claims Management Department and provides administrative assistance to management and general liability and property claims examiners. The team is responsible for timely and accurate claims setup, coordinating with business partners on behalf of examiners, preparing claims documents and correspondence, processing claim and expense payments, maintaining the department’s electronic filing, and completing daily check processes and other tasks assigned by department management. The Claims Department provides expertise and guidance to HAI Group members and insureds, working with them to resolve complex claims and reach timely, fair, and favorable outcomes. The department collaborates with other HAI Group insurance operations teams to provide service to members and insureds.

Requirements

High school diploma.
At least one year of experience in an administrative role in a corporate environment.
Experience with Microsoft Office applications.
Knowledge of insurance operations.
Must be legally authorized to work in the United States without employer sponsorship now or in the future.
Must be able to work on-site for two weeks of training upon hire at the Cheshire, Connecticut office.

Nice To Haves

At least one year of experience in a claims-handling environment.
Property and Casualty (P&C) claims administrative experience.

Responsibilities

Intake and initially set up property and/or general liability claims.
Process loss and expense payments in collaboration with the Claims Supervisor.
Process and reconcile checks daily.
Format and distribute coverage letters.
Maintain department filing.
Assist with department vouchers.
Prepare weekly ISO Claim Search reports and distribute inquiries for general liability.
Conduct ISO searches for property subrogation claims.
Maintain relationships with departments throughout HAI Group’s Insurance Operations.
Assist with monitoring, ordering, and maintaining department supplies.
Support the claims management team and examiners as needed.
Support external partners, including policyholders, governmental agencies, insurance brokers, agents, and other business partners, as needed.

Benefits

Bonus program eligibility.
Annual merit increase program.
401(k) plan with matching and additional non-elective company contributions.
Flexible work schedules.
Paid time off, including paid volunteer days and holidays.
Medical, vision, and dental insurance.
Company-paid life, AD&D, short-term disability, and long-term disability coverage.
HSA and Health and Dependent Care FSA options.
On-site wellness amenities, including a gym, locker rooms, private wellness room, wellness initiatives, outdoor basketball and tennis/pickleball courts, walking trail, and picnic pavilion area.
Tuition reimbursement and student loan repayment program.
Professional development.