Claims Assistant

Philadelphia Insurance Companies•Lower Merion Township, PA

About The Position

The Claims Assistant provides administrative support to claims unit(s), handling routine document tracking, internal and external customer and vendor communications, and other basic claims functions. The role reviews new claims for accuracy, completeness, and eligibility; prepares and maintains processing reports and records according to established procedures; and meets productivity and customer service targets.

Requirements

  • High school diploma or equivalent.
  • General computer proficiency.
  • Proficiency with MS Office products.
  • Ability to multitask with strong organizational skills.

Nice To Haves

  • Bilingual.

Responsibilities

  • Review and analyze new claims for accuracy, completeness, and eligibility.
  • Prepare and maintain reports and records for processing in line with established procedures.
  • Meet productivity and customer service targets.
  • Handle routine communications.
  • Provide administrative support to claims unit(s), including routine document tracking and basic claims functions.

Benefits

  • Tuition reimbursement.
  • A generous 401(k) match.
  • Volunteer benefits.
  • Paid vacation.
  • Medical benefits.
  • Educational incentives.
  • Family-friendly benefits.
  • Investment incentives.
  • Internal career opportunities.
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