Claims Assistant

Philadelphia Insurance Companies • Bala Cynwyd, PA

1d

About The Position

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets, and underwrites commercial property/casualty and professional liability insurance products for select industries. The company has operated since 1962 and is recognized as a member of Ward's Top 50 and rated A++ by A.M. Best.

The Claims Assistant provides administrative support to claims unit(s), including routine document tracking, internal and external customer and vendor communication, and other basic claims functions. The role reviews new claims for accuracy, completeness, and eligibility; prepares and maintains records and reports for processing in accordance with established procedures; meets productivity and customer service targets; and handles routine communications.

Requirements

• High school diploma or equivalent.
• General computer proficiency.
• Proficiency with Microsoft Office products.
• Ability to multitask and strong organizational skills.

Nice To Haves

• Bilingual skills preferred.

Responsibilities

• Review and analyze new claims for accuracy, completeness, and eligibility.
• Prepare and maintain reports and records for processing in line with established procedures.
• Meet productivity and customer service targets.
• Handle routine communications with internal and external customers and vendors.
• Provide administrative support to claims units, including routine document tracking and basic claims functions.

Benefits

• Tuition reimbursement
• Generous 401(k) match
• Paid vacation
• Medical benefits
• Educational incentives
• Family-friendly benefits
• Investment incentives
• Volunteer benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED