Claims Administrator

Cottingham & Butler•Dubuque, IA

6d•Onsite

About The Position

CBCS, a division of Cottingham & Butler, is growing and we’re excited to welcome new team members to our Workers’ Compensation team as Claims Administrators. This is a great opportunity to start or build your career in a professional office environment. In this role, you’ll learn how to review and manage medical-only claims while providing helpful, responsive service to our clients. No insurance experience? No problem. We provide training to teach you what you need to know. We’re simply looking for people who are dependable, eager to learn, and comfortable communicating with others.

Requirements

Strong attention to detail.
Organization skills.
Communication skills.
Comfortable managing multiple priorities.
Navigating documentation.
Working both independently and as part of a team.
Dependable.
Motivated.
Eager to build a long-term career in a high-performance environment.

Nice To Haves

Prior claims or insurance experience.

Responsibilities

Manage a caseload of medical-only Workers’ Compensation claims from start to finish.
Reviewing and evaluating medical-only claims to understand what occurred.
Communicating with injured workers, medical providers, and clients.
Documenting claim activity accurately and consistently following CBCS Best Practices.
Making timely decisions within your assigned authority to resolve claims efficiently.
Submitting required state EDI filings and supporting Medicare compliance.
Identifying when a claim should be upgraded for further investigation or lost‑time consideration.
Evaluating potential subrogation opportunities and escalating when appropriate.
Meeting performance benchmarks for contact, reserving, and claim closure.