Claims Administrator

Cottingham & Butler • Dubuque, IA

2d

About The Position

CBCS, a division of Cottingham & Butler, is hiring Claims Administrators for its Workers’ Compensation team. This role is an opportunity to start or build a career in a professional office environment, reviewing and managing medical-only claims while providing responsive service to clients. Training is provided, and prior insurance experience is not required. The company seeks dependable people who are eager to learn and comfortable communicating with others.

Claims Administrators manage a caseload of medical-only Workers’ Compensation claims from start to finish. They review claim information, communicate with injured workers, medical providers, and clients, document activity, make timely decisions within their authority, and support compliance and claim resolution. They also identify claims needing further investigation or lost-time consideration, evaluate potential subrogation, and work toward performance benchmarks.

CBCS describes its culture as focused on continuous improvement, professional growth, and meeting high expectations. The company says its growth supports investment in resources and career opportunities for employees.

Requirements

• Experience in a professional setting.
• Strong attention to detail, organization, and communication skills.
• Comfort managing multiple priorities and navigating documentation.
• Ability to work independently and as part of a team.
• Dependability, motivation, and eagerness to learn and build a long-term career.

Nice To Haves

• Prior claims or insurance experience.

Responsibilities

• Manage a caseload of medical-only Workers’ Compensation claims from start to finish.
• Review and evaluate medical-only claims to understand what occurred.
• Communicate with injured workers, medical providers, and clients.
• Document claim activity accurately and consistently in accordance with CBCS Best Practices.
• Make timely decisions within assigned authority to resolve claims efficiently.
• Submit required state EDI filings and support Medicare compliance.
• Identify when a claim should be upgraded for further investigation or lost-time consideration.
• Evaluate potential subrogation opportunities and escalate when appropriate.
• Meet performance benchmarks for contact, reserving, and claim closure.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending account or HSA.
• 401(k) with company match.
• Profit-sharing/defined contribution plan, subject to a one-year waiting period.
• PTO and paid holidays.
• Company-paid short-term and long-term disability.
• Maternity leave and parental leave.
• Subsidized parking.
• Company-paid term life and accidental death insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed