Claims Administrator - Med Only Claims

CBCS • Dubuque, IA

2d

About The Position

CBCS, a division of Cottingham & Butler, is hiring a Claims Administrator for its Workers’ Compensation team. The role focuses on managing medical-only Workers’ Compensation claims from start to finish, including investigating, evaluating, and resolving claims while providing high-quality service to clients. Technical claims knowledge is taught on the job; critical thinking, clear communication, and ownership of work are emphasized. The ideal candidate has experience in a business setting or claims handling, a competitive spirit, and the ability to thrive in a fast-paced professional business environment.

Cottingham & Butler describes its culture as focused on continuous improvement, professional growth, and helping clients through difficult moments. The company says its growth supports investments in resources and career opportunities for employees.

Requirements

• Ability to think critically, communicate clearly, and take ownership of work.
• Prior experience in a business setting or prior claims handling experience.
• Competitive spirit and ability to thrive in a fast-paced professional business environment.
• Personal characteristics described as essential for success, including a desire to succeed, commitment to growth, and ability to thrive on challenges.

Nice To Haves

• Prior claims handling experience.
• Insurance background.

Responsibilities

• Review and evaluate medical-only claims to understand what occurred.
• Communicate with injured workers, medical providers, and clients.
• Document claim activity accurately and consistently according to CBCS Best Practices.
• Make timely decisions within assigned authority to resolve claims efficiently.
• Submit required state EDI filings and support Medicare compliance.
• Identify claims that should be upgraded for further investigation or lost-time consideration.
• Evaluate potential subrogation opportunities and escalate them when appropriate.
• Meet performance benchmarks for contact, reserving, and claim closure.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending account or HSA
• 401(k) with company match
• Profit-sharing/defined contribution plan after a one-year waiting period
• Paid time off
• Paid holidays
• Company-paid short-term and long-term disability
• Maternity leave and parental leave
• Subsidized parking
• Company-paid term life and accidental death insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed