Claims Adjuster - Auto Bodily Injury

Vega•Atlanta, GA

20h•Hybrid

About The Position

Vega Claims is building an active talent pipeline for Claims Adjusters as it prepares for future expansion. The company is an AI-native claims third-party administrator (TPA) seeking experienced insurance operators who want to contribute to a modern claims operation. The team is distributed across Columbus, Ohio; New York; Atlanta, Georgia; and Chile. This is a hybrid role based in the Atlanta office. The Claims Adjuster will manage first- and third-party bodily injury claims and associated physical damage. The role involves evaluating coverage and liability, assessing claim severity and reserves with claims leadership, evaluating and negotiating settlements, and using available data to identify claim trends. Additional projects and duties may be assigned as part of the individual contributor role.

Requirements

At least 5 years of experience in auto claim adjudication, including at least 1 year handling injury severity losses.
Experience handling claims up to $250,000 FDV.
Active adjuster license in the home or designated home state.
Consistently exceeds targets, including cycle time and recovery rates.
Strong written and oral communication skills, with the ability to lead negotiations.
Bias to action and willingness to take on hands-on work and stretch responsibilities.
Owner mentality and accountability for actions and results.
Experience with claims file stewardship.
Customer-centric working style.
Ability to collaborate with team members based across the country and internationally.
Ability to work successfully in a high-growth, ambiguous startup environment.
Four-year degree or equivalent experience, in addition to the experience specified above.

Nice To Haves

At least 3 years of commercial auto and/or transportation claim handling experience.
TPA management or auditing experience.
Litigation management experience.
Independent adjuster licenses in New York.
Prior Insurtech or early-stage startup experience.

Responsibilities

Analyze coverage based on the facts of the loss.
Make informed liability decisions, including consideration of comparative negligence.
Collaborate with claims leadership on severity losses, reserve adjustments, and claim evaluations.
Evaluate settlement demands.
Negotiate settlements with first- and third-party claimants and attorneys.
Use available data to drive focus on claim trends.
Handle special projects or additional duties related to the individual contributor role in the claims organization.
Manage first- and third-party bodily injury claims and associated physical damage.

Benefits

Competitive salary.
Medical, dental, and vision insurance, including 100% employer-paid healthcare plans.
401(k) with company match, up to 4%.
Flexible PTO and paid time off.
Parental leave.
Wellness reimbursement.
Work-from-home stipend.
Coffee bar and snacks.
Onsite parking.
Monthly lunches.