Claims Adjuster CFL

UNIVISTA HOLDINGS LLC • Casselberry, FL

10d • $45,000 - $65,000 • Onsite

About The Position

Loyalty MGA is seeking experienced bilingual auto insurance adjusters to work onsite with its team in Casselberry, Florida. The role may focus on Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, or Special Investigation Units. The adjuster investigates and assesses claims, determines coverage, valuation, and exposure, and works toward efficient and fair claim resolutions while providing customer service to internal and external stakeholders.

Requirements

• High school diploma or GED; a bachelor's degree in business or a related field is preferred.
• At least 6 months of claims handling or intake experience.
• Bilingual in English and Spanish.
• Valid all-lines 6-20 license.
• Must obtain and maintain an active insurance adjuster's license as needed.
• Strong customer service and communication skills.
• Basic proficiency in Microsoft Office.
• Strong problem-solving skills and ability to deliver timely, effective resolutions to customer issues.
• Strong organizational and time-management skills, including the ability to handle multiple tasks efficiently.
• Professional and energetic approach, with the ability to thrive in a fast-paced environment and adapt to changing priorities.
• Excellent verbal and written communication skills, including the ability to articulate solutions clearly and concisely.

Nice To Haves

• A bachelor's degree in business or a related field.
• An active insurance adjuster's license is preferred.

Responsibilities

• Investigate and assess auto insurance claims across Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units.
• Determine claim coverage, valuation, and exposure.
• Resolve claims efficiently and fairly.
• Collect and analyze statements from involved parties.
• Maintain accurate claim reserves.
• Provide customer service to internal and external stakeholders.
• Negotiate settlements with claimants or their representatives to reach fair and equitable agreements.
• Follow ethical standards and guidelines when handling claims and interacting with stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED