About The Position

At Promutuel Insurance, we distinguish ourselves by our human approach, both to our employees and to our insured members. Be part of the success of a proud mutual that has been protecting the people of Quebec for more than 170 years and those of New Brunswick for more than 20 years. Thanks to our brokers partners who are involved in their community! An overview of what awaits for you with us: You will evolve in a rapidly transforming organization that focuses on agility and innovation. You will benefit from a real human consideration, where listening and mutual aid are at the heart of decisions. You will work with passionate and dedicated people in an extraordinary team spirit. Your daily life will be punctuated by challenges and projects.

Requirements

  • Three (3) years of experience in handling automobile bodily injury claims (Section A)
  • Level 2 or 3 adjusters license issued by the province of New Brunswick
  • Negotiation skills and good communicator
  • Comfortable with Microsoft office suite
  • Advanced command of the English and French language, both oral and written, in order to assist and regularly serve our English and French speaking customers in the territory and/or our suppliers through complex interactions related to insurance or the Group's business sectors, and to meet Groupe Promutuel's growth objectives.

Responsibilities

  • Investigate, assesses damages and settles claims for bodily injury (section A) sustained in motor vehicle claims.
  • Provide timely customer service.
  • Participate in the continuous improvement of your teams claims handling processes.
  • Investigate, assesses damages and settles claims for accident benefits claim (Section B) sustained in a motor vehicle accident.
  • Participate in mediation in judicial cases and act as a representative.
  • When needed, initiates recoveries in claims requiring it.

Benefits

  • Competitive compensation with progressive scales
  • Vacation from your first year
  • Group insurance and telemedicine for you and your family
  • Pension plan
  • Social events organized by the employer and volunteer initiatives.
  • Discounts on your home and auto insurance
  • Employee Assistance program
  • Flexible schedule allowing you to balance your personal life and professional responsibilities
  • Mobile leave from the first year
  • Possibility of working in hybrid mode
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