Claim Examiner-Casualty Property Damage (hybrid)

RLI Insurance•Chicago, IL
•Hybrid

About The Position

The Claim Examiner proactively handles third-party general liability claims, including some bodily injury claims, with an emphasis on property damage. The role aims to achieve optimum payout results by resolving claims fairly, expeditiously, and economically. It assesses coverage issues and issues appropriate coverage letters and documentation; completes timely investigations and sets appropriate reserves; pursues risk transfer opportunities, including contractual indemnity and additional insured issues; and handles claims in accordance with RLI’s Best Practices. The examiner is responsible for resolving claims in a timely manner to achieve effective outcomes. RLI describes itself as an insurance company with an employee-owner culture focused on delivering exceptional care and results. Its Total Rewards program includes financial incentives, paid time off, hybrid work arrangements, insurance coverage, and professional development opportunities.

Requirements

  • Typically requires a bachelor’s degree in business administration, insurance, or a related field.
  • At least 3 years of relevant legal or insurance-related experience.
  • Meaningful experience handling general liability claims involving bodily injury and property damage.
  • Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution skills.
  • Superior writing and communication skills to work effectively with insureds, claimants, underwriters, team members, and upper management.

Nice To Haves

  • A law degree is a plus.
  • Superior working knowledge of case law, statutes, and procedures affecting the handling and value of claims.

Responsibilities

  • Proactively handle third-party general liability claims, including some bodily injury claims, with an emphasis on property damage, to achieve optimum payout results.
  • Assess and analyze claim coverage issues and issue appropriate coverage letters and documentation.
  • Complete timely claim investigations and establish appropriate reserves.
  • Pursue risk transfer opportunities, including contractual indemnity and additional insured issues.
  • Handle claims in accordance with RLI’s Best Practices.
  • Resolve claims in a timely manner to achieve effective outcomes.

Benefits

  • Annual bonus plans.
  • Employee stock ownership plan (ESOP).
  • 401(k) with automatic 3% company contribution.
  • Annual 401(k) and ESOP profit-sharing contributions of up to 15% of eligible earnings.
  • Paid time off and holidays.
  • Paid volunteer time off.
  • Parental and family care leave.
  • Flexible and hybrid work arrangements.
  • Fitness center discounts and a free virtual fitness platform.
  • Employee assistance program.
  • Medical, dental, and vision benefits.
  • Flexible spending and health savings accounts.
  • Group life and AD&D insurance equal to 2x base salary.
  • Voluntary life, critical illness, and accident insurance for purchase.
  • Short-term and long-term disability benefits.
  • Professional development, insurance courses, in-house training, and educational programs.
  • Tuition reimbursement.
  • Education bonuses.
  • Bonuses upon successful completion of approved courses and certifications.
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