Claim Clerk

CcmsiDallas, TX
Onsite

About The Position

The Claim Clerk position's responsibilities are to provide essential administrative and clerical support to claims personnel and team members, ensuring the efficient handling and processing of daily workloads. This role is accountable for delivering high-quality claim service that consistently meets CCMSI client expectations and adheres to established Corporate Claim Standards.

Requirements

  • Excellent communication and interpersonal skills.
  • Strong organizational, prioritization, and detail-orientation abilities.
  • Self-motivated with the ability to work independently and achieve performance goals.
  • Ability to adapt to a fast-paced, changing environment while maintaining confidentiality and professionalism.
  • Knowledge of lower-level claim position responsibilities.
  • Client-focused with reliable attendance during business hours.
  • Proficient in Microsoft Office & Proficient typing skills

Nice To Haves

  • Bilingual (Spanish) proficiency- highly valued for communication with claimants, employers, or vendors, but not required.

Responsibilities

  • Match mail for assigned accounts.
  • Follow up on bills.
  • File claim mail and related documents.
  • Set up designated claim files and complete all set up instructions, as requested.
  • Back-Up for Receptionist
  • Summarize correspondence and medical records in the claim log notes as wells as file it in the appropriate claim, as directed by claim staff.
  • Retrieve closed files and re-file in storage.
  • Maintain claim files in storage.
  • Photocopy claim documents, as needed.
  • Return provider calls or other calls, as directed.
  • Provide support to claim staff on client specific teams.
  • Compliance with service commitments as established by the team.

Benefits

  • 4 weeks ( Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
  • Medical, Dental, Vision, Life, and Disability Insurance
  • 401(k) and Employee Stock Ownership Plan (ESOP)
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