Civilian Pay Technician

Air Force Global Strike Command•Kirtland AFB, NM

About The Position

The primary purpose of this position is to perform duties under the Defense Civilian Pay System (DCPS) as a Customer Service Representative. The position handles civilian payroll documents and transactions, audits pay and leave accounts, provides customer service, and performs other work in support of the payroll function. The role requires specialized experience with civilian pay and time-and-leave rules and procedures, payroll systems, financial data, and customer service.

Requirements

  • U.S. citizenship is required.
  • Must be able to obtain and maintain a Secret clearance.
  • Must maintain current certifications.
  • At least one year of specialized experience at the GS-06 level or equivalent, including knowledge of civilian pay and/or time-and-leave financial regulations, operations, and procedures to resolve nonstandard transactions, complaints, or discrepancies; provide advice; or perform work requiring authoritative procedural knowledge.
  • Merit promotion applicants must meet federal time-in-grade requirements; one year at the GS-06 level is required for the GS-07 level when applicable.
  • Knowledge of complicated civilian pay and leave rules, regulations, laws, allowances, procedures, and the data systems used to support civilian pay actions.
  • Skill in performing arithmetic computations common to payroll work.
  • Ability to compile, research, reconcile, and record financial data; analyze payroll records and reports; and take corrective action.
  • Ability to provide prompt and courteous customer service.
  • Ability to communicate orally and in writing.
  • Ability to operate a calculator.

Responsibilities

  • As Chief of Civilian Pay, receive and examine complex payroll authorization documents, make computations, and prepare forms for paying a broad range of civilian positions, including doctors and nurses under Title 38, firefighters, and teachers.
  • Audit pay and leave accounts to identify and correct delinquent or erroneous personnel actions and timekeeping errors.
  • Provide customer service in person or by telephone and complete correspondence.
  • Perform miscellaneous duties in support of the payroll function.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package. Specific benefit eligibility depends on the position type; contact the hiring agency for details.
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