Circulation Services Manager

Woodridge Public Library • Woodridge, IL

3d • Onsite

About The Position

Manages the Circulation Department including public service, planning, training, and evaluation. Provides leadership to full time and part time circulation staff and library volunteers.

Requirements

• Bachelor of Arts or Bachelor of Science Degree
• Minimum of three years of supervisory experience
• Ability to work a variety of hours including evenings and weekends
• Ability to work independently as well as collaboratively
• Must be able to work evenings and weekend on rotation

Nice To Haves

• Four years' experience working in library circulation department is preferred.

Responsibilities

• Accomplishes staff job results by hiring, coaching, counseling, managing performance; planning, monitoring, and appraising job results; implementing enforcing systems, policies, and procedures, and conducting training that ensures a high level of customer service
• Manages the circulation operations by leading the team in the development and implementation of circulation modules, policies, procedures, and processes; identifies and solves circulation issues and makes workflow improvements; evaluates and analyzes system wide circulation procedures, materials handling, and workflow; assists in on-site review and recommendations of circulation workflow processes; works the public service desk
• Prepare and analyze department records and statistics for monthly Board and annual state reports
• Builds and maintains contact with other public library circulation department managers to monitor trends, techniques, policies and procedures
• Coordinates the library's adult volunteer service, Interlibrary Loan, and homebound delivery service
• Demonstrates commitment to the library's mission by helping with ongoing projects and other organizational initiatives
• Serves as "Person in Charge" when required
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager