Circulation Services Coordinator

University of Notre Dame • Notre Dame, IN

15h • $0 - $23 • Onsite

About The Position

As a member of the Circulation Services team, the Circulation Services Coordinator is responsible for coordinating, supporting and providing public-facing library services in the User Services Department. The Circulation Services Coordinator has primary responsibility for evening and weekend circulation operations at the Hesburgh Library Circulations Desk, ensuring library services are provided in accordance with established standards and workflows. The Circulation Services Coordinator schedules, coordinates, and assesses the work of student employees, assists patrons with circulation needs, access to resources, and complex service issues.

Requirements

• Associate’s degree or up to 3 years of college or technical school. Relevant Experience can be substituted for the education requirement
• Excellent communication, organizational and problem solving skills required
• Familiarity and experience with library processes and workflows
• Ability to work independently in the absence of direct supervision

Nice To Haves

• Attention to Detail: Exceptional analytical, conceptual, and problem-solving abilities
• Service-Oriented: Strong commitment to providing innovative and responsive service
• Collaborative: Fosters open communication and collaborative problem-solving; thrives in cross-functional team environments.

Responsibilities

• Oversees evening and weekend operations: Maintains operations in accordance with established standards and workflows. Interprets library policies to patrons and independently resolves most questions and issues, referring to the appropriate department or employee
• Generates reports from the library service platform: resolves overdue equipment loans, course reserves, DVDs and other short-term loan items. Communicates with borrowers to facilitate overdue returns and prepares bills for lost or damaged material.
• Serves as the point of contact: Provides frontline support for course reserve services: helps patrons access the library service platform, troubleshoot streaming media, and refers patrons to the campus ticketing system. Offers point-of-use instruction and addresses technology problems to facilitate the use of equipment, electronic products, and services.

Benefits

• The University of Notre Dame is more than a workplace! We are a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by our Catholic character, Notre Dame is committed to fostering an environment of care that nurtures the whole person—mind, body, and spirit. Here, you will find a deep sense of belonging, a culture that prioritizes well-being, and the opportunity to grow your career while being a force for good in the world. Whether contributing to world-class research, shaping the student experience, or supporting the University’s mission in other ways, you will be part of a dedicated team working to make a meaningful impact on campus and beyond. At Notre Dame, your work matters, and so do you!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree