Circulation Clerk

County of Bullitt Library Board•Louisville, KY

8d•Onsite

About The Position

The Circulation Clerk primarily works directly with Library patrons to meet their basic needs by furnishing a high level of customer service. The Circulation Clerk performs specialized tasks related to the circulation of library materials, answering patron inquiries, handling money, scheduling meeting room access, and other services. Duties may require independent judgment and act within specific parameters. The Library expects all employees to act in accordance with our Mission. CORE VALUES: Adaptability, Equality, Accountability, Integrity. EQUITY, DIVERSITY, AND INCLUSION STATEMENT: We vow our commitment to advancing the Library's embrace of equity, diversity, and inclusion. We recognize our obligation to enhance the diversity of our collections, events, services, and staff. The Library aims to embody the tenets of social responsibility so that our actions bring about an improved quality of life for our patrons, our staff, and our community at large.

Requirements

High School Diploma or GED
Basic computer experience with standard office software, including Microsoft Office products, email, and internet usage.
Ability to read and write.
Ability to communicate orally and in writing effectively.
Ability to work with the public.
Ability to work with staff in a team environment.
Filing skills, both alphabetical and numerical.
Math skills, including the ability to make change without a calculator.
Ability to understand and follow verbal and written directions.

Responsibilities

Working with the public in a friendly and courteous manner utilizing Library-approved customer service techniques.
Maintaining a working knowledge of Library policies and following them in a consistent manner.
Performing general desk duties including answering the telephone and directing calls, circulating library materials, processing holds, handling fine and fee payments, processing library card applications, scheduling and confirming meeting room reservations, recording statistical usage, and other similar responsibilities.
Assisting patrons in the use of the public catalog system and locating Library materials.
Assisting patrons with basic readers advisory and reference service.
Assisting patrons with basic computer needs.
Handling and processing books and other materials by unpacking boxes, emptying book drops, loading and unloading book trucks, performing basic repairs, putting on covers, sampling material, and applying labels.
Working with computers and interacting with Library-related software.
Filing and keeping records in order.
Maintaining collection usability by shelving/reorganizing materials according to Library policy.
Assisting with Library events.
Working job duties as scheduled and any other jobs assigned by the immediate supervisor.