Circulation Assistant

Lancaster County Government • Indian Land, SC

2d • Onsite

About The Position

Under the supervision of the Director and the Branch Manager, this position works at the public service desk assisting users with basic Library functions. Duties include, but are not limited to: Assisting customers by issuing library cards, checking materials in & out, placing holds, & locating materials using an automated library system. Assisting patrons on-site or by telephone with basic informational & directional requests. Assisting customers in the use of library catalogs, computers, copiers, printers, & other equipment throughout the library. Handling fines, fees, & payments. Interpreting & communicating general library policies & procedures to patrons. Operating equipment such as telephones, computers, copiers, faxes, etc. Searching for needed materials & shelving accurately according to prescribed location. Performing opening & closing procedures. Performing other associated duties as required or assigned.

Requirements

• High School graduate
• two years of relevant work experience
• Familiarity with general PC operations in Windows environment.
• Excellent reading & verbal ability.
• Aptitude for detailed work.
• Excellent customer service skills.
• Good communication skills with both children & adults.

Nice To Haves

• Bachelor’s degree preferred.
• Knowledge of library collections & services or willingness to learn.

Responsibilities

• Assists customers by issuing library cards, checking materials in & out, placing holds, & locating materials using an automated library system.
• Assists patrons on-site or by telephone with basic informational & directional requests.
• Assists customers in the use of library catalogs, computers, copiers, printers, & other equipment throughout the library.
• Handles fines, fees, & payments.
• Interprets & communicates general library policies & procedures to patrons.
• Operates equipment such as telephones, computers, copiers, faxes, etc.
• Searches for needed materials & shelves accurately according to prescribed location.
• Performs opening & closing procedures.
• Performs other associated duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED