Circulation Services Aide

Fountaindale Public Library•Bolingbrook, IL

1d•$15 - $24•Onsite

About The Position

The Circulation Services Aide performs duties that provide patrons effective access to library materials, with a focus on returns, sorting, shelving, shifting, straightening, and weeding. The position provides friendly service to patrons and staff, applies library policies while protecting intellectual freedom and patron privacy, and supports circulation operations, collection maintenance, holds, deliveries, and library events. This is a part-time, non-exempt position scheduled for 19 hours per week, including evenings and weekends.

Requirements

Two years of high school education required.
No experience necessary.
Ability to manage and prioritize multiple tasks.
Ability to arrange materials in alphabetical and numerical call number order.
Basic knowledge of productivity suites.
Ability to exercise reasonable independent judgment and discretion.
Ability to adapt to and effectively implement change.
Ability to effectively use a variety of tablets and similar devices.
Communicate effectively in English, orally and in writing.
Ability to establish and maintain effective working relationships with staff and the public.
Ability to stay calm and effective in difficult situations.
Ability to empathize and relate to the needs of all patrons and visitors.
Good speaking, hearing, and vision ability.
Ability to push carts of library materials weighing up to 100 pounds frequently; lift materials weighing up to 50 pounds occasionally and up to 20 pounds frequently; and stand for prolonged periods.

Nice To Haves

Speaking skills in other languages, particularly Spanish.

Responsibilities

Provide consistent, gracious, and friendly service to internal and external customers.
Understand and enforce library policies and procedures while safeguarding intellectual freedom and patron privacy.
Maintain library collections, including shelving, shifting, and straightening materials; recommend materials for withdrawal or repair based on condition; and restock displays as needed.
Locate and retrieve materials for the daily Request to Fill list, and process and route materials to departments, patrons, and other libraries as needed.
Retrieve and check in materials from internal and onsite external book drops and Automated Materials Handling (AMH) system bins, then sort materials onto carts for shelving.
Prepare and shelve patron hold materials for lobby and DriveUp pickup.
Perform basic AMH system functions, including preliminary troubleshooting.
Assist patrons at the DriveUp service window and throughout the library with locating services and materials.
Monitor building deliveries using the intercom system, sign for deliveries, and inform library staff as necessary.
Prepare and submit required statistics in accordance with library policies and procedures.
Participate in library committees for special events.
Perform other miscellaneous duties as assigned.