Circulation Aide

City of Burlington • Burlington, WI

7d

About The Position

The Burlington Public Library is hiring a part-time Circulation Aide. The position performs circulation desk procedures, including checking materials in and out, registering patrons, and collecting fines. It also processes selected library materials, including periodicals, for circulation; assists patrons with scanning, faxing, copying, library equipment, directional questions, and holds; sorts and routes daily mail; answers and routes phone calls; and provides guidance to shelvers and volunteers as needed. Other related work may be assigned.

The library is located in southeastern Wisconsin and serves a municipal population of 11,000 and a service population of 19,500. It is a member of the SHARE Library Consortium, serving Racine, Walworth, Kenosha, and Rock Counties. The role averages 12–16 hours per week, including regular evening, weekend, and holiday hours, with some flexibility. Applicants must submit a completed City of Burlington Employment Application form as part of the online application. The posting closes at 4 p.m. on Wednesday, October 29, 2026.

Requirements

• High school diploma or equivalent required.
• Computer and technology experience required.
• Customer service experience required; the qualifications specify at least one year of public-facing customer service work or one year of paid or volunteer library experience.
• Ability to keep accurate records and follow procedures accurately.
• Ability to understand library policies and procedures and apply them to library operations.
• Ability to communicate positively and effectively with staff and the public.
• Excellent English oral and written skills.
• Willingness to maintain skills through active participation in continuing education.
• Flexibility with hours, including regular evening, weekend, and holiday hours.

Nice To Haves

• Library experience is desired.

Responsibilities

• Perform circulation desk procedures, including checking in and checking out materials, registering patrons, and collecting fines.
• Process selected library materials, including periodicals, for circulation.
• Assist patrons with scanning, faxing, and copying.
• Sort and route daily mail.
• Answer and route incoming phone calls.
• Assist patrons with directional questions and holds, and refer them to other personnel as needed.
• Assist patrons with the mechanical operation of library equipment.
• Provide guidance for shelvers and volunteers as needed.
• Perform other related work as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED