Circulation Aide

City of Burlington • Burlington, WI

6d

About The Position

The Burlington Public Library is hiring a part-time Circulation Aide. The position works an average of 12–16 hours per week, including regular evening, weekend, and holiday hours, with some flexibility. The library is in southeastern Wisconsin and serves a municipal population of 11,000 and a service population of 19,500 as a member of the SHARE Library Consortium.

The Circulation Aide performs circulation desk procedures, including checking materials in and out, registering patrons, and collecting fines. The role also processes selected library materials, assists patrons with library services and equipment, routes mail and phone calls, and provides guidance to shelvers and volunteers as needed. Other related work may be assigned.

Applicants must submit a completed City of Burlington Employment Application as part of the online application. The posting closes at 4 p.m. on Wednesday, October 29, 2026. The City of Burlington is an Equal Opportunity Employer and a Drug Free Workplace.

Requirements

• High school diploma or equivalent.
• Computer and technology experience.
• Customer service experience; the qualifications section specifies a minimum of one year of public-facing customer service work or one year of paid or volunteer library experience.
• Ability to keep accurate records and follow procedures accurately.
• Ability to understand library policies and procedures and apply them to library operations.
• Ability to communicate positively and effectively with staff and the public.
• Excellent English oral and written skills.
• Flexibility with hours, including regular evening, weekend, and holiday hours.
• Willingness to maintain skills through active participation in continuing education.

Nice To Haves

• Library experience is desired.

Responsibilities

• Perform circulation desk procedures, including checking in and checking out materials, registering patrons, and collecting fines.
• Process selected library materials, including periodicals, for circulation.
• Assist patrons with scanning, faxing, and copying.
• Sort and route daily mail.
• Answer and route incoming phone calls.
• Assist patrons with directional questions and holds, and refer patrons to other personnel as needed.
• Assist patrons with the mechanical operation of library equipment.
• Provide guidance for shelvers and volunteers as needed.
• Perform other related work as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED