Circulation Clerk

Kansas City Kansas Community College•Kansas City, KS

1d•Onsite

About The Position

The part-time Circulation Clerk provides welcoming, helpful service to library patrons and employees. The clerk staffs the circulation desk, circulates and sorts library materials, reshelves items, answers telephone calls, provides navigational assistance, and supports basic technology needs. This role provides coverage for the Learning Commons during afternoon and evening hours and may assist with other library duties as assigned. The clerk uses the library’s Integrated Library System (ILS) to check materials in and out, manage patron accounts, and complete circulation tasks. The role also processes physical materials, supports consortium lending and courier deliveries, maintains Course Reserves, schedules Learning Commons room reservations, and helps students with general computer issues. The clerk collaborates with Library & Learning Services colleagues to provide timely, coordinated support to students and the college community. This position is based primarily at the Main Campus, with work at other college locations as assigned. The schedule is variable, up to 29 hours per week, and may include evening and weekend hours.

Requirements

High school diploma or equivalent.
One year of demonstrated experience working in a library, bookstore, or retail setting.
Proficiency with Microsoft 365 Office Suite, particularly Word, Excel, and Outlook.
Exceptional written and verbal communication skills.
Demonstrated ability to troubleshoot and resolve problems for internal and external parties.
Commitment to and ability to work with students and faculty.
Excellent organizational skills and attention to detail.
Ability to manage several projects with multiple deadlines simultaneously.
Ability to learn and operate the Library ILS system.
Ability to work a variable schedule or hours to meet operational needs.

Nice To Haves

Associate’s degree or higher.
More than one year of library experience.
Higher education experience.

Responsibilities

Welcome students and visitors and create a friendly, helpful library environment.
Use the library’s Integrated Library System (ILS) to check materials in and out, manage patron accounts, and complete circulation tasks.
Label, sort, organize, and prepare new and returned physical materials for shelving and use.
Prepare, receive, track, and coordinate consortium lending materials for delivery and return through the library courier service.
Answer and direct telephone calls to appropriate personnel.
Schedule Learning Commons room reservations.
Maintain Course Reserves and keep library materials organized and easy to find.
Assist students with general computer issues, including logging into Self Service and printing documents.
Collaborate with Library & Learning Services colleagues to provide coordinated, timely, and consistent support.
Perform other duties as assigned.