Children's Manager: Ski & Ride School
About The Position
This is a new and exciting leadership role responsible for shaping the vision, development, and delivery of all children's programming and activities across Park City Ski & Ride School (SRS), supporting both Mountain Village and Canyons Village operations. As the resort's subject matter expert for children's products, the Children's Manager champions innovation in how children learn, explore, and connect with the mountain. This role leads the creation of engaging, age-appropriate experiences that blend skill development, adventure, creativity, and storytelling to inspire a lifelong love of skiing and riding. The Children's Manager provides strategic leadership and operational oversight for all children's lessons, ensuring consistent, high-quality guest and employee experience aligned with enterprise standards. By continuously evolving lesson experiences, introducing innovative activities, and creating memorable mountain adventures tailored to different developmental stages, this role helps elevate the guest experience and differentiate Park City's children's offerings. This leader fosters a culture of continuous improvement, creativity, and operational consistency while empowering teams to deliver safe, engaging, and memorable experiences for every child and family.
Requirements
- PSIA/AASI Level I Certification (or equivalent).
- Knowledge of children's Ski & Ride School operations.
- Experience working in a large Ski & Ride School environment.
- Strong understanding of children's programming, teaching techniques, and guest service best practices.
- Experience leading and developing instructors and frontline teams.
- Strong communication, presentation, and interpersonal skills.
- Ability to work across multiple resort locations and effectively manage competing priorities.
- At least 18 years of age.
Nice To Haves
- PSIA/AASI Level III Certification (or equivalent).
- Previous leadership experience as a supervisor, trainer, team lead, or manager within Ski & Ride School operations.
- Experience developing and delivering training programs.
- Experience working with Ski & Ride School operational systems and technology implementation initiatives.
Responsibilities
- Provide leadership and oversight of all children's lessons and seasonal programs at Park City Mountain.
- Drive consistency, quality, fun, and guest experience standards across the resort.
- Activate children's resources to elevate lesson experiences and visibility throughout the resort, both on snow and indoors.
- Partner closely with operations leaders, trainers, and instructors to drive excellence in children's lessons, staff development, communication, compliance, and lesson delivery.
- Ensure all children's lessons operate in compliance with company policies, safety standards, and operational procedures.
- Continually identify opportunities to elevate all aspects of children's operations, including on-snow instruction and lesson delivery, rental processes and equipment management, lunch supervision and procedures, indoor play and learning facilities, and guest check-in and pick-up processes.
- Develop and maintain engaging on-snow teaching resources that improve lesson effectiveness and guest progression.
- Establish and manage children's teaching tools, terrain usage recommendations, progression pathways, and lesson support materials.
- Identify opportunities for innovation within children's programming and curriculum development.
- Demonstrate expertise in Lesson Connect, SRS operational systems, and My Epic applications.
- Serve as, or support, Lesson Connect Resort Champions.
- Assist with training, implementation, adoption, troubleshooting, and day-to-day operational support of My Epic and other SRS systems.
- Develop resources and best practices that help instructors utilize technology effectively to enhance guest service and lesson delivery.
- Partner with the SRS Training Team to develop, support, and deliver training related to children's products and teaching techniques.
- Serve as a resource and mentor for trainers, team leads, and instructors working within children's programs.
- Collaborate with leadership teams to identify, develop, and support future leaders within children's programming.
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- free pass(es) along with free ski and snowboard lessons
- 40% retail discounts
- wellness benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
