Childcare Attendant
About The Position
The Childcare Attendant supervises children ages 12 weeks to 11 years in the Fort Childcare and Indoor Playground under the direction of the Childcare Coordinator. The role provides a safe, welcoming, clean, and friendly environment for children, members, and guests; prepares age-appropriate activities; communicates with parents; maintains records and inventory; and provides customer service. Attendants respond to emergencies and customer concerns, support safety and risk-management procedures, assist with member retention and special events, and may substitute for shifts as needed. The position requires a flexible or modified work schedule.
Requirements
- Experience in babysitting or childcare.
- Must be at least 16 years old.
- Possess, or be able to obtain within three months of hire, Infant CPR, AED, and First Aid certification.
- Demonstrate excellent communication skills and the professional ability to attend to customer needs.
- Demonstrate initiative and professionalism.
- Understand and implement child-to-staff ratios.
- Be able to communicate with and instruct adults and children.
- Be able to address complaints and resolve concerns as needed.
- Ability to lift 45 pounds.
- Ability to work a modified or flexible schedule.
Responsibilities
- Supervise and interact with children ages 12 weeks to 11 years in the Fort Childcare and Indoor Playground.
- Communicate concerns and updates to parents tactfully and discreetly.
- Prepare age-appropriate activities and equipment for children.
- Maintain cleanliness of the Fort Childcare area and Indoor Playground.
- Maintain accurate records, including child information, usage, and payroll records.
- Provide exceptional customer service and model and train others on customer-service standards.
- Respond promptly to customer complaints or inquiries and address concerns as needed.
- Notify the Childcare Coordinator or Activity Center Manager about program operational issues, including broken or insufficient equipment, facility damage, disciplinary concerns, and participant concerns.
- Monitor supplies and equipment inventory and report needed items to the Childcare Coordinator.
- Respond appropriately to emergencies inside the facility and in the surrounding area.
- Maintain a safe, clean, and friendly environment for members and guests.
- Demonstrate and support park district customer-service standards.
- Promote safety and risk management; participate in developing, implementing, and evaluating risk-management policies and procedures.
- Report accidents and incidents promptly, investigate accidents in a timely manner, and complete accurate reports.
- Work collaboratively with the HR Department on claims and cooperate with loss-control reviews and PDRMA field visits.
- Follow and model compliance with District, State, Federal, and departmental safety, risk-management, personnel, and administrative policies and procedures, as well as ordinances and regulations.
- Assist with member retention and special events.
- Substitute for shifts as needed.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
