Childcare Attendant

Naperville Park District • Naperville, IL

9d

About The Position

The Childcare Attendant supervises and interacts with children ages 12 weeks to 11 years in the Fort Childcare and Indoor Playground, under the direction of the Childcare Coordinator. The role provides a safe, welcoming, clean, and friendly environment for children, members, and guests; prepares age-appropriate activities; maintains records and supplies; and responds to customer needs and emergencies.

The attendant supports customer service and risk management standards, reports and documents accidents and incidents, participates in accident investigations and loss-control reviews, and follows applicable District, state, federal, and departmental policies and regulations. The position may assist with member retention and special events and may be asked to substitute for shifts as needed. The schedule is modified or flexible. The hiring rate is $15.25 per hour.

Requirements

• Experience in babysitting or childcare.
• Must be at least 16 years old.
• Possess, or be able to obtain within three months of hire, Infant CPR, AED, and First Aid certification.
• Excellent communication skills and the ability to attend professionally to customer needs.
• Initiative and professionalism.
• Ability to understand and implement child-to-staff ratios.
• Ability to communicate with and instruct adults and children.
• Ability to address complaints and resolve concerns.
• Ability to lift 45 pounds.
• Availability for a modified or flexible work schedule.

Responsibilities

• Supervise and interact with children ages 12 weeks to 11 years in the Fort Childcare and Indoor Playground.
• Communicate concerns and updates to parents tactfully and discreetly.
• Prepare age-appropriate activities and equipment for children.
• Maintain cleanliness and a safe, clean, and friendly environment in the childcare area and Indoor Playground.
• Maintain accurate child information, usage, and payroll records.
• Provide exceptional customer service, model and train others on customer service standards, and respond promptly to customer complaints or inquiries.
• Notify the Childcare Coordinator or Activity Center Manager about operational issues, including broken equipment, shortages, facility damage, disciplinary concerns, and participant concerns.
• Monitor supply and equipment inventory and report needed items to the Childcare Coordinator.
• Respond appropriately to emergencies inside the facility and surrounding area.
• Maintain a proactive approach to safety and risk management and participate in creating, implementing, and evaluating risk management policies and procedures.
• Report accidents and incidents promptly, conduct timely accident investigations, and complete accurate and timely reports.
• Work collaboratively with the HR Department on claims and cooperate during loss-control reviews and PDRMA field visits.
• Follow and model compliance with District, state, federal, and departmental safety, risk management, personnel, and administrative policies and procedures, ordinances, and regulations.
• Assist with member retention and special events.
• Substitute for shifts as needed and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed