Child Support Agent II

Moore County • Moore County, NC

16h • Onsite

About The Position

Performs difficult professional work involving intake, location, establishment of paternity, enforcement of child support orders, determining location of non-custodial parents, testifying in court, maintaining records and files, and preparing reports; does related work as required. Work is performed under the general supervision of the Child Support Supervisor and the Child Support Director.

Requirements

• Thorough knowledge of child support programs and procedures
• Thorough knowledge of the principles and practices of public social service organizations
• Ability to learn the forms and program procedures
• Ability to establish and maintain effective working relationships with clients, associates, legal and court professionals, and the general public
• Skill in the art of negotiations
• Ability to analyze facts and exercise sound judgment in arriving at conclusions
• Ability to communicate complex ideas effectively, orally and in writing
• Ability to prepare clear and concise reports
• Must possess and maintain a valid North Carolina Driver’s License
• Sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects
• Work requires crouching, fingering, and repetitive motions
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly, or quickly
• Hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound
• Visual acuity is required for depth perception, color perception, peripheral vision, preparing and analyzing written or computer data, operation of machines, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities
• The worker is not subject to adverse environmental conditions
• Must submit to a background check, pre-employment drug test, and post offer physical

Responsibilities

• Intake, location, establishment of paternity, enforcement of child support orders
• Determining location of non-custodial parents
• Testifying in court
• Maintaining records and files
• Preparing reports

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED