Child Safety Enforcement Specialist

OpenAISan Francisco, CA
$158,400 - $220,000

About The Position

The Child Safety Enforcement Specialist role is within the Intelligence & Investigations team at OpenAI. This position is responsible for leading defined child safety investigations and projects from triage through documented outcome. The specialist will apply knowledge of policy and investigative practice, identify trends in abuse signals, recommend mitigations, and collaborate with partners to ensure reliable safety outcomes. The role involves sensitive content review and may contribute to quality and workflow improvements. The work includes significant review of sensitive content and analysis of user behavior. This role independently owns defined projects, aligns with cross-functional priorities, and escalates complex legal or policy questions through established channels.

Requirements

  • Experience investigating child safety abuse or comparable Trust & Safety issues, with sound judgment in sensitive content review and enforcement
  • Ability to independently own defined investigative projects, anticipate obstacles, and deliver high-quality, clearly documented outcomes
  • Working knowledge of NCMEC CyberTip reporting workflows and the judgment to escalate legal or policy uncertainty appropriately
  • Ability to identify patterns in case or detection data, recommend practical mitigations, and communicate progress and findings to cross-functional partners
  • Comfort using investigative tools and data

Nice To Haves

  • SQL, statistics, or technical collaboration experience is a plus
  • Engineering is not required

Responsibilities

  • Independently review and investigate child safety content and behavior, including CSAM and grooming signals, applying policy consistently and documenting evidence and rationale.
  • Lead well-defined high-risk escalations end to end; anticipate blockers, communicate progress, and make or recommend enforcement decisions within policy and escalation boundaries.
  • Identify potential mandatory-reporting cases and prepare accurate, timely NCMEC CyberTip reports through approved legal and operational review flows.
  • Analyze case and detection data to identify patterns, quality gaps, and emerging abuse trends; propose practical, data-informed improvements to investigative workflows and tooling.
  • Collaborate with Legal, Policy, Product, Engineering, and operations partners to implement scoped mitigations, resolve dependencies, and clearly communicate findings and outcomes.

Benefits

  • OpenAI is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
  • Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.
  • We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
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