Child Protective Services Supervisor

County of Wake, NC • Zebulon, NC

6d • $69,421 - $93,720 • Onsite

About The Position

The Child Protective Services Supervisor works in the Child Welfare Division of the Wake County Department of Social Services. The position supervises a team of CPS Social Workers and may supervise another team when its assigned supervisor is absent. The Supervisor leads, guides, and trains staff with varying levels of child welfare experience and helps staff manage the demands of child welfare work, including statutes, state and county policies and protocols, mandated paperwork, and training.

The Supervisor must be flexible and work alongside staff beyond the normal 8:30 a.m. to 5:15 p.m. workday when needed to complete the work. During emergencies, the employee is expected to participate in preparedness and response operations and may be assigned temporarily to different duties, work hours, or locations. Participation in related exercises and regular preparedness training may also be required.

The position is based at the Eastern Regional Center in Zebulon, North Carolina, and has a Monday–Friday schedule. The hiring range is $69,421–$93,720, commensurate with experience.

Requirements

• Master's degree in Social Work (MSW); equivalent education and experience are accepted.
• Three years of experience in counseling or social work.
• Valid driver's license and a safe driving record.
• Knowledge, skills, and ability to supervise staff serving families at the assessment level and coordinating services to help parents provide a safe and nurturing environment for their children.
• Conflict-resolution skills and ability to help staff engage non-voluntary clients.
• Excellent interpersonal skills and ability to build and maintain productive relationships with the community, peers, colleagues, management teams, consultants, providers, and suppliers.
• Ability to be confrontational in a professional manner.
• Knowledge, skills, training, abilities, and competencies in CPS assessment and in-home services.

Nice To Haves

• At least three years of supervisory experience in assessment, in-home, or foster care.
• Three years of experience supervising staff.
• Experience conducting home visits with communities involving mental health, juvenile justice, or probation.

Responsibilities

• Supervise a team of Child Protective Services Social Workers.
• Supervise another team in the absence of its assigned supervisor.
• Lead, guide, and train staff with varying levels of child welfare experience.
• Help workers manage child welfare requirements, including statutes, state and county policies and protocols, mandated paperwork, and training.
• Work alongside staff beyond the normal workday when necessary to complete the work.
• Participate in emergency preparedness and response operations, exercises, and training as required; accept temporary assignments that may differ in duties, hours, or location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager