Child Protective Service Supervisor

Office of Shared Administration • See job posting for details, WV

2d

About The Position

Performs complex supervisory work in the provision of child protective services, with responsibility for ongoing CPS cases. The supervisor plans, assigns, and reviews employee work; provides clinical consultation and direction on complex case decisions; and performs related supervisory functions. The role may also assist a co-supervisor with screening services.

The position coordinates unit work with inter- and intra-governmental units, community organizations, and advocacy groups. It involves supervising and evaluating CPS Workers, reviewing and approving safety plans, court summaries, and case assessments, facilitating unit meetings and case conferences, monitoring caseloads and performance metrics, and ensuring statutory deadlines for investigations and home visits are met. The supervisor works with judicial officers, law enforcement leaders, and service providers to strengthen the local child welfare network.

The home work location may be in Ritchie, Marshall, or Wetzel County, based on applicant preference. Applicants must have a valid West Virginia driver’s license and reliable transportation. On-call status during non-business hours, mandatory overtime, overtime hours, and frequent travel may be required. The position may involve situations potentially dangerous to clients and workers. Employment is contingent on successful completion of a background check. A social work license from the West Virginia Board of Social Work must be obtained within the timeframe established by the appointing agency. Until licensed, employees may not perform duties requiring licensure under state law or Board regulation.

Requirements

• Bachelor’s degree from an accredited college or university.
• Four years of full-time or equivalent part-time experience performing social services, probation and enforcement services, or community support and welfare services for adult and child protection.
• Valid driver’s license and reliable transportation.
• Strong oral and written communication skills.
• Ability to maintain detailed case records and extensive documentation.
• Successful completion of a background check.
• Obtain licensure as a social worker from the West Virginia Board of Social Work within the timeframe established by the appointing agency; before licensure, do not perform duties that require a licensed social worker under state law or Board regulation.
• For internal applicants only: Two years of full-time or equivalent part-time experience in Child or Adult Protective Services, Centralized Intake, Child Welfare, or Youth Services may substitute for the required experience.
• Additional education may substitute for experience on a year-for-year basis or as determined by the Office of Shared Administration Equivalency Chart.

Responsibilities

• Plan, assign, and review the work of employees performing child protective services.
• Supervise and evaluate a team of CPS Workers, providing clinical consultation and direction on complex case decisions.
• Review and approve safety plans, court summaries, and case assessments for accuracy and compliance with legal standards.
• Facilitate unit meetings and case conferences to identify interventions and resolve barriers to permanency.
• Monitor staff caseloads and performance metrics and ensure statutory deadlines for investigations and home visits are met.
• Coordinate unit work with inter- and intra-governmental units, community organizations, and advocacy groups.
• Liaise with judicial officers, law enforcement leaders, and service providers to strengthen the local child welfare network.
• Assist a co-supervisor with screening services as needed.
• Perform related work as required.

Benefits

• Competitive benefits, including generous leave, comprehensive health coverage, and retirement options.
• Eligibility for Public Service Loan Forgiveness (PSLF) programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager