Child Protective Services Supervisor

Wake County Government • Zebulon, NC

4d • Onsite

About The Position

Wake County Department of Social Services’ Child Welfare Division is seeking a Child Protective Services Supervisor to supervise a team of CPS Social Workers and, when needed, another team in the assigned supervisor’s absence. The supervisor leads, guides, and trains staff with varying levels of child welfare experience, and helps workers manage the demands of child welfare work, including statutes, state and county policies and protocols, mandated paperwork, and training.

The position is based at the Eastern Regional Center in Zebulon, North Carolina. The regular schedule is Monday through Friday, 8:30 a.m. to 5:15 p.m.; however, the supervisor must be flexible and may work beyond these hours alongside staff until the work is done. During an emergency, the employee is expected to participate in preparedness and response operations and may be temporarily assigned different duties, hours, or work locations. Relevant exercises and regular preparedness training may also be required.

Requirements

• Master’s degree in Social Work (MSW); equivalent education and experience are accepted.
• Three years of experience in counseling or social work.
• Valid driver’s license and a safe driving record.
• Knowledge, skills, and ability to supervise staff serving families at the assessment level and coordinating services to help parents provide a safe and nurturing environment for their children.
• Conflict-resolution skills and ability to help staff engage non-voluntary clients.
• Excellent interpersonal skills and ability to build and maintain productive relationships with community members, peers, colleagues, management teams, operational managers, consultants, providers, and suppliers.
• Ability to be confrontational in a professional manner.
• Knowledge, skills, training, abilities, and competencies in CPS assessment and in-home services.

Nice To Haves

• At least three years of experience supervising in assessment, in-home, or foster care.
• Three years of experience supervising staff.
• Experience conducting home visits with communities involving mental health, juvenile justice, or probation.

Responsibilities

• Supervise a team of Child Protective Services Social Workers.
• Supervise another team in the absence of its assigned supervisor.
• Lead, guide, and train staff with varying levels of child welfare experience.
• Help staff manage child welfare statutes, state and county policies and protocols, mandated paperwork, and training.
• Work alongside staff beyond the normal workday when needed until the work is done.
• Participate in emergency preparedness and response operations, exercises, and regular preparedness training as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager