Child Protective Service Worker

Office of Shared Administration•Harrison, WV

About The Position

The Child Protective Service Worker performs professional social work and complex social casework and family intervention services to protect children experiencing abuse or neglect, or who may be at immediate risk. The role assesses child safety and danger, supports family preservation and reunification, connects children and families with services, and helps resolve conflicts. Duties are performed after completion of an in-house training program. Cases may involve abuse, neglect, or exploitation and require sound judgment in evaluating risk, assessing danger, and coordinating with law enforcement. The position requires frequent travel, detailed case documentation, and may involve on-call work during non-traditional hours and overtime. Ongoing training and worker support services are provided. A successful background check is required. Applicants must have a valid West Virginia driver's license and reliable transportation. Workers hired into this classification must obtain West Virginia social worker licensure within the timeframe established by the appointing agency; before licensure, they may not perform duties that legally require a licensed social worker. The Bureau for Social Services operates under the West Virginia Department of Human Services and serves children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. The Bureau works to promote security, permanence, and welfare, strengthen families, and connect people with healthcare, social services, and benefits.

Requirements

  • Bachelor's degree from an accredited college or university.
  • Valid driver's license; applicants must possess a valid West Virginia driver's license and reliable transportation.
  • Strong oral and written communication skills.
  • Ability to maintain detailed case records and extensive documentation.
  • Must obtain licensure as a social worker from the West Virginia Board of Social Work within the timeframe established by the appointing agency.
  • Must successfully complete a background check.

Responsibilities

  • Investigate allegations of child abuse or neglect to determine child safety and risk levels.
  • Assess complex situations and develop strategic safety plans.
  • Counsel children and families and provide resources and strategies to mitigate risk and improve household stability.
  • Provide access to services that support children and families during hardship and help families resolve conflicts.
  • Collaborate with physicians, teachers, law enforcement, and the court system to develop comprehensive permanency plans.
  • Manage a caseload and accurately document home visits, safety assessments, service referrals, and other case activity.
  • Represent the agency in legal proceedings and provide testimony and detailed reports regarding child placement and parental progress.
  • Coordinate with law enforcement when cases require it.

Benefits

  • Generous leave.
  • Comprehensive health coverage.
  • Retirement options.
  • Eligibility for Public Service Loan Forgiveness (PSLF) programs.
  • Ongoing training.
  • Access to support services for the worker.
  • Eligible for overtime pay.
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