Child Protective Service Supervisor

Office of Shared Administration•Ritchie, WV

About The Position

Performs complex supervisory work in the provision of child protective services, with responsibility for supervising ongoing CPS cases. Plans, assigns, and reviews employees’ work and performs related supervisory functions. Provides clinical consultation and direction on complex case decisions, oversees safety and permanency outcomes, and helps ensure that children receive appropriate protection and care. The supervisor may also assist a co-supervisor with screening services. Coordinates the unit’s work with inter- and intra-governmental units, community organizations, advocacy groups, and other community partners. The role includes mentoring and developing frontline CPS Workers and Associates, supporting staff through high-pressure situations and secondary traumatic stress, and promoting trauma-informed interventions and best practices. Employees are subject to on-call status during non-business hours. Situations may be potentially dangerous to clients and workers. Mandatory overtime, overtime hours, and frequent travel may be required. Applicants must have a valid West Virginia driver’s license and reliable transportation, strong oral and written communication skills, and the ability to maintain detailed case records and extensive documentation. Successful completion of a background check is required. Applicants hired into this classification must obtain licensure as a social worker from the West Virginia Board of Social Work within a timeframe established by the appointing agency. Until licensed, they may not perform duties that require a licensed social worker under state law or Board regulation. The position covers Doddridge, Pleasants, and Ritchie counties.

Requirements

Bachelor’s degree from an accredited college or university.
Four years of full-time or equivalent part-time experience performing social services, probation and enforcement services, or community support and welfare services for adult and child protection.
Valid driver’s license; applicants must possess a valid West Virginia driver’s license and reliable transportation.
Strong oral and written communication skills.
Ability to maintain detailed case records and extensive documentation.
Successful completion of a background check.
Must obtain licensure as a social worker from the West Virginia Board of Social Work within the timeframe established by the appointing agency; until licensed, may not perform duties requiring licensure under state law or Board regulation.
Internal applicants may substitute two years of full-time or equivalent part-time experience in Child or Adult Protective Services, Centralized Intake, Child Welfare, or Youth Services for the required experience.

Nice To Haves

In-depth expertise in clinical social work, forensic interviewing, and advanced application of state and federal child welfare statutes.
Proven leadership and mentorship skills, including the ability to manage high-pressure situations and support staff through secondary traumatic stress.
Exceptional decision-making capabilities in determining safety thresholds and permanent placement outcomes.
Commitment to administrative excellence and meeting or exceeding regulatory and quality assurance standards.

Responsibilities

Plan, assign, and review the work of employees performing child protective services.
Supervise and evaluate a team of CPS Workers, providing clinical consultation and direction on complex case decisions.
Review and approve safety plans, court summaries, and case assessments for accuracy and compliance with legal standards.
Facilitate unit meetings and case conferences to develop interventions and resolve barriers to permanency.
Monitor staff caseloads and performance metrics, ensuring statutory deadlines for investigations and home visits are met.
Coordinate unit work with inter- and intra-governmental units, community organizations, and advocacy groups.
Liaise with judicial officers, law enforcement leaders, and service providers to strengthen the local child welfare network.
Mentor and develop the skills of frontline CPS Workers and Associates.
Oversee complex cases and implement best practices in trauma-informed intervention.
Assist a co-supervisor with screening services as needed.
Perform related work as required.