Protective Services Supervisor

AAA•Costa Mesa, CA

About The Position

Lead and coordinate executive protection operations to ensure the consistent delivery of safety and security for executives and their families. Conduct and oversee threat assessments, risk analysis, and investigations of potential security threats or suspicious activity; coordinate with intelligence personnel to validate information and implement mitigation measures. Develop, implement, and enforce executive protection SOPs and operational protocols; oversee EP personnel and ensure adherence to procedures during travel, events, meetings, and protective operations. Direct advance work, including venue assessments, transportation route analysis, and reviews of activities related to the Principal’s movements. Review and approve incident reports, operational summaries, and security logs, ensuring documentation is factual, complete, aligned with reporting standards, and improved for clarity and accuracy. Lead drills, rehearsals, and scenario-based exercises, and update procedures based on operational experience, threat changes, and after-action reviews. Provide close protection to principals at venues, events, business meetings, and off-site assignments. Drive principals to various locations and travel domestically with them by air or ground transportation. Demonstrate proficiency in using and maintaining protective equipment, including vehicles, medical supplies, and communication devices. Respond to and mitigate threats or emergencies, using defensive tactics as necessary to protect principals. The role operates with a high level of discretion and independence, making critical real-time decisions. It involves protecting principals across locations and events, and regularly interacting with organizational stakeholders and outside partners to support seamless protective operations.

Requirements

  • High school diploma or equivalent required.
  • Minimum 4 years of professional experience in Executive Protection, corporate security, law enforcement, military protective services, or related protective roles.
  • Experience supporting C-suite or senior executives.
  • Demonstrated discretion and professionalism around executives, senior leadership, and confidential business matters; maintain strict confidentiality of sensitive personal, operational, and corporate information on and off duty.
  • Ability to safely handle firearms and demonstrate high shooting proficiency.
  • Ability to work with security professionals within and outside ACE and with outside venue managers and employees.
  • Ability to make sound decisions and work effectively in a multidisciplinary team environment involving other stakeholders.
  • Ability to operate a motor vehicle safely in various conditions and locations.
  • Proficiency in OSINT methodologies and OSINT tools.
  • Maintain a valid California driver’s license with an acceptable driving record. The license must be REAL ID-compliant, or the candidate must provide a valid U.S. Passport.
  • Active state security license, such as a BSIS Guard Card.
  • Exposed Firearms Permit, such as a BSIS Firearms Permit.
  • Ability to legally carry a firearm where authorized.
  • First Aid/CPR/AED certification.

Nice To Haves

  • Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, or a related field.
  • Relevant professional training in executive protection or protective services may substitute for formal education where applicable.
  • Experience conducting protective advances and operational planning.
  • Experience operating within professional or corporate environments.
  • California Carry Concealed Weapon License and/or HR218/LEOSA credential.
  • Executive Protection Training certificate from a recognized institution, such as ESI, EPI, GDBA, Oatman, Trojan, or LASORSA.

Responsibilities

  • Lead and coordinate executive protection operations for executives and their families.
  • Conduct and oversee threat assessments, risk analysis, and investigations of potential security threats or suspicious activity; coordinate with intelligence personnel to validate information and implement mitigation measures.
  • Develop, implement, and enforce executive protection SOPs and operational protocols, and oversee EP personnel’s adherence to procedures.
  • Direct advance work, including venue assessments, transportation route analysis, and activity reviews related to the Principal’s movements.
  • Review and approve incident reports, operational summaries, and security logs, providing feedback to improve clarity and accuracy.
  • Lead drills, rehearsals, and scenario-based exercises; update procedures based on operational experience, threat changes, and after-action reviews.
  • Provide close protection at venues, events, business meetings, and off-site assignments.
  • Drive principals safely to various locations and travel domestically with them by air or ground transportation.
  • Use and maintain protective equipment, including vehicles, medical supplies, and communication devices.
  • Respond to and mitigate threats or emergencies, using defensive tactics as necessary to protect principals.
  • Make critical decisions in real time while protecting principals across various locations and events.
  • Interact with organizational stakeholders and outside partners to ensure seamless protective operations.
  • Conduct investigations related to threats made toward executives and author well-written investigative reports.

Benefits

  • Medical insurance and health coverage for medical, dental, and vision.
  • 401(k) savings plan with company match.
  • Pension, vested at 5 years.
  • PTO and holidays off.
  • 4/10 schedule.
  • 8% variable bonus.
  • Incentive program for full-time positions based on organizational, team, and personal performance.
  • Tuition assistance.
  • Floating holidays and PTO for community volunteer programs.
  • Paid parental leave.
  • Wellness programs.
  • Employee discounts on membership, insurance, travel, entertainment, services, and more.
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