Protective Services Supervisor

AAA•Costa Mesa, CA
•$69,300 - $92,600

About The Position

The Protective Services Supervisor leads and coordinates executive protection operations to provide consistent safety and security for executives and their families. The role conducts and oversees threat assessments, risk analysis, investigations of potential threats or suspicious activity, and coordination with intelligence personnel to validate information and implement mitigation measures. It develops and enforces executive protection standard operating procedures and protocols, oversees personnel, and ensures procedures are followed during travel, events, meetings, and other protective operations. The supervisor directs protective advances, including venue assessments, transportation route analysis, and reviews of activities related to the Principal’s movements. The role reviews and approves incident reports, operational summaries, and security logs, leads drills and scenario-based exercises, and updates procedures based on operational experience, changing threats, and after-action reviews. It also provides close protection, drives principals, travels domestically with them by air or ground, maintains protective equipment, and responds to emergencies using defensive tactics as necessary. The position operates with discretion and independence, makes critical real-time decisions, and interacts with organizational stakeholders and external partners. It requires a high school diploma or equivalent, at least four years of relevant professional experience, and specified California driving and security credentials. The listed starting pay range is $69,300–$92,600. The posting describes a 4/10 schedule and benefits including medical coverage, retirement plans, paid time off, holidays, and other programs.

Requirements

  • High school diploma or equivalent required.
  • Minimum four years of professional experience in executive protection, corporate security, law enforcement, military protective services, or related protective roles.
  • Experience supporting C-suite or senior executives.
  • Exceptional discretion and professionalism when working near executives, senior leadership, and confidential business matters; ability to safeguard sensitive information on and off duty.
  • Ability to demonstrate safe firearms handling and high shooting proficiency.
  • Ability to work with security professionals within ACE and outside ACE, as well as outside venue managers and employees.
  • Sound decision-making ability.
  • Ability to operate a motor vehicle safely in various conditions and locations.
  • Ability to conduct investigations related to threats against executives and author well-written investigative reports.
  • Ability to work in a multidisciplinary team environment with other stakeholders.
  • Proficiency in OSINT methodologies and OSINT tools.
  • Valid California driver’s license with an acceptable driving record; license must be REAL ID-compliant, or candidate must provide a valid U.S. Passport.
  • Active state security license, such as a BSIS Guard Card.
  • Exposed Firearms Permit, such as a BSIS Firearms Permit.
  • California Carry Concealed Weapon License and/or HR218/LEOSA credential.
  • Ability to legally carry a firearm where authorized.
  • First Aid/CPR/AED certification.

Nice To Haves

  • Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, or a related field.
  • Relevant professional training in executive protection or protective services may substitute for formal education where applicable.
  • Experience conducting protective advances and operational planning.
  • Experience operating within professional or corporate environments.
  • Executive Protection Training certificate from a recognized institution, such as ESI, EPI, GDBA, Oatman, Trojan, or LASORSA.

Responsibilities

  • Lead and coordinate executive protection operations to ensure the safety and security of executives and their families.
  • Conduct and oversee threat assessments, risk analysis, and investigations of potential security threats or suspicious activity; coordinate with intelligence personnel to validate information and implement mitigation measures.
  • Develop, implement, and enforce executive protection SOPs and operational protocols; oversee EP personnel and ensure adherence during travel, events, meetings, and protective operations.
  • Direct advance work, including venue assessments, transportation route analysis, and activity reviews related to the Principal’s movements.
  • Review and approve incident reports, operational summaries, and security logs for factual accuracy, completeness, and alignment with reporting standards; provide feedback to improve documentation.
  • Lead drills, rehearsals, and scenario-based exercises, and update procedures based on operational experience, threat changes, and after-action reviews.
  • Provide close protection to principals at venues, events, business meetings, and off-site assignments.
  • Drive principals to various locations and ensure safe, secure transportation operations.
  • Travel domestically with principals via air or ground transportation.
  • Demonstrate proficiency in the use and maintenance of protective equipment, including vehicles, medical supplies, and communication devices.
  • Respond to and mitigate threats or emergencies, using defensive tactics as necessary to protect principals.
  • Make critical decisions in real time while operating with discretion and independence.
  • Protect principals across locations and events, maintaining security at all times.
  • Coordinate with organizational stakeholders, outside partners, and venue managers or employees to support protective operations.
  • Conduct investigations related to threats made toward executives and author well-written investigative reports.
  • Safely operate a motor vehicle in various conditions and locations.

Benefits

  • Medical insurance and health coverage, including dental and vision.
  • 401(k) saving plan with company match.
  • Pension, vested at five years.
  • Paid time off (PTO).
  • Holidays off; floating holidays are also mentioned.
  • 4/10 schedule.
  • 8% variable bonus.
  • Incentive program for eligible full-time employees based on organizational, team, and personal performance.
  • Tuition assistance.
  • Paid parental leave.
  • Wellness programs.
  • Employee discounts on membership, insurance, travel, entertainment, services, and more.
  • PTO for community volunteer programs.
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