SVP, Chief Operating Officer

Atlantic Health System•Morristown, NJ

9h•Onsite

About The Position

The Chief Operating Officer (COO) is responsible for the overall day-to-day operations of Morristown Medical Center. This role directs activity across inpatient, outpatient, procedural, and ancillary services to ensure seamless coordination across all departments and service lines. The COO oversees assigned clinical, ancillary, and support functions, establishing operational priorities, performance expectations, and accountability structures that drive the medical center's performance in clinical quality, patient experience, team member engagement, growth, and financial results. In partnership with clinical leadership, the COO leads initiatives to improve patient flow, throughput, access, and capacity management, while fostering a culture of safety, high reliability, and continuous improvement supported by data-driven operational dashboards and KPIs. The COO also partners with Finance on budget creation, capital planning, and resource allocation, identifying opportunities to improve margins through growth, process improvement, and cost management to ensure the hospital achieves its efficiency, productivity, and financial performance goals.

Requirements

A minimum of 10-15 years of progressive leadership experience in healthcare operations.
Demonstrated success in senior operational roles within large, complex hospitals or academic medical centers, preferably within a medium or large health system.
A proven track record of top-decile performance.
An advanced degree in health services, business administration, or related field (MBA, MHA, MBA/MD or equivalent) is required. A degree must be obtained through an accredited institution.
Comprehensive knowledge of hospital operations, clinical systems, and healthcare delivery models, paired with strong financial and operational acumen.
A demonstrated ability to lead large-scale organizations through complex organizational change, with a track record of driving continuous improvement.
Excellent communication and relationship management skills, with strong problem-solving and critical-thinking capabilities.
The ability to synthesize and interpret large amounts of quality and financial data.
A thorough understanding of the healthcare environment and applicable laws and regulations.
A humble, servant-leader orientation, with the ability to engage all levels of the organization so the enterprise “wins” together.

Nice To Haves

Experience in a tertiary or quaternary care environment is strongly preferred.

Responsibilities

Direct daily operations across inpatient, outpatient, procedural, and ancillary services, ensuring seamless coordination across all departments and service lines.
Oversee clinical, ancillary, and support functions as assigned, spanning a broad range of direct and matrix reporting relationships.
Establish operational priorities, performance expectations, and accountability structures.
Lead initiatives to improve patient flow, throughput, access, and capacity management.
Build a culture of safety, high reliability, and continuous improvement, supported by data-driven operational dashboards and KPIs.
Partner with clinical leadership to achieve excellence in quality outcomes and patient safety metrics.
Champion initiatives that improve patient experience across all care settings.
Ensure compliance with all regulatory and accreditation standards.
Ensure efficiency, productivity, and financial performance goals are achieved across the medical center.
Collaborate with Finance leadership on budget creation, capital planning, and resource allocation.
Identify opportunities to improve margins through growth, process improvement, and cost management.
Lead execution of Atlantic Health's strategic initiatives within the medical center.
Facilitate integration of new technologies, care models, and operational innovations.
Provide leadership, direction, and development to senior operational leaders.
Build a high-performing, collaborative leadership culture focused on accountability and results.
Work closely with medical staff leadership to align clinical and operational priorities.
Foster strong partnerships across the health system enterprise and represent the hospital in system initiatives, committees, and external relationships.

Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance