Chief Operating Officer

Caron Treatment Centers•Wernersville, PA

7d•Hybrid

About The Position

Join Caron Treatment Centers as Our Chief Operating Officer. For nearly 70 years, Caron Treatment Centers has helped individuals and families impacted by addiction and substance use find hope, healing, and lasting recovery through compassionate, evidence-based behavioral healthcare. As a nationally recognized nonprofit provider, Caron delivers a comprehensive continuum of care, including inpatient, outpatient, and recovery services across Pennsylvania, Florida, the Washington, D.C. metropolitan area, Atlanta, and New York City. Our mission is to transform lives through proven, personalized, and innovative behavioral healthcare solutions. We are seeking an experienced and visionary Chief Operating Officer (COO) to join our executive leadership team. If you are a strategic healthcare executive who is passionate about leading operational excellence while advancing a mission that changes lives, we invite you to explore this opportunity and join Caron in shaping the future of addiction and behavioral healthcare.

Requirements

Bachelor's degree in business or administration is required
Minimum 10 years’ progressive healthcare leadership experience is required.
Minimum of 5 years in a senior executive or operational leadership role is required.

Nice To Haves

master’s degree in healthcare administration, business administration, behavioral health administration, or related field is preferred.
Experience within behavioral health, mental health, substance use disorder treatment, or integrated healthcare setting is preferred.
Demonstrated success leading multi-site operations and multi-disciplinary teams is preferred.
Experience managing organizational growth, operational improvement and strategic initiatives is preferred.

Responsibilities

Leads the development and execution of efficient, effective, and scalable operational processes that drive organizational performance, improve service delivery, and optimize resources using comprehensive knowledge of behavioral health operations, regulatory requirements and industry best practice.
Provides visionary leadership that inspires trust, fosters accountability, and promotes collaboration across the organization while building high-performing teams and developing future leaders.
Applies a strong understanding of financial principles, budgeting, resource allocation, reimbursement methodologies, and performance metrics to support sound decision-making and achieve organizational goals.
Successfully leads organizational change initiatives by communicating a clear vision, engaging stakeholders, overcoming resistance, and ensuring sustainable adoption of new processes and practices.
Promotes a culture of continuous improvement by utilizing data, performance metrics, and best practices to enhance quality, safety, customer satisfaction, and organizational outcomes.
Identifies, evaluates, and mitigates operational, regulatory, financial, reputational, and strategic risks while ensuring appropriate controls and business continuity measures are in place.
Develops and retains a high-performing workforce by fostering employee engagement, succession planning, leadership development, coaching, and a culture of continuous learning.
Leverages technology, digital transformation, and innovative solutions to improve operational effectiveness, enhance the employee and patient experience, and support organizational growth.
Champions a positive, inclusive, and mission-driven culture that promotes employee engagement, accountability, recognition, and alignment with organizational values.
Utilizes data analytics, performance indicators, and business intelligence to evaluate outcomes, identify trends, solve complex problems, and make informed strategic decisions.
Establishes and maintains effective partnerships with employees, leaders, trustees, regulators, vendors, and community stakeholders to advance organizational objectives.
Communicates complex information clearly and effectively while influencing stakeholders, facilitating collaboration, resolving conflicts, and driving alignment around organizational priorities.
Partners effectively with the CEO, Board of Trustees, and Board Committees by providing transparent reporting, operational insights, risk assessments, and strategic recommendations that support sound governance.