Chief Operating Officer, Facilities Management & Construction

City of New York•New York City, NY

1d•Onsite

About The Position

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies, what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including: Recruiting, hiring, and training City employees. Managing 56 public buildings. Acquiring, selling, and leasing City property. Purchasing over $1 billion in goods and services for City agencies. Overseeing the greenest municipal vehicle fleet in the country. Leading the City's efforts to reduce carbon emissions from government operations. When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do. Facilities Management & Construction (FMC) manages, operates, and maintains 55 City-owned buildings throughout the five boroughs, working to provide clean, safe, and energy efficient space for the tenants in these public buildings. FMC is dedicated to both the daily maintenance of the public buildings, managed by Building Services, Fire & Life Safety, and other critical field staff, as well as to long-term renovation and rehabilitation projects, which are managed by a dedicated staff of architects, engineers, and other professional technical experts. FMC also oversees the daily operations of all elevators across the DCAS public buildings portfolio. We are seeking an experienced and strategic Chief Operating Officer (COO) to oversee FMC’s day-to-day operational functions and maximize performance and efficiencies. The primary role of the COO is routinely one of operations management; the selected candidate will be responsible for the development, design, operation and improvement of the systems that create and deliver FMC’s services. As such, this role will have direct oversight over FMC’s operational units, including Tenant Relations, Mechanical Maintenance & Operations, Fire & Life Safety, Budget, Contract Administration, and Procurement Operations. This role will also work closely with Building Services and Construction Services to effectuate LOS goals and provide improved services to the 56 buildings. The COO will work closely with FMC executive leadership to develop and implement improved processes and strategies that support project execution, workforce development, financial performance, and long-term strategic objectives.

Requirements

Experienced and strategic Chief Operating Officer (COO) to oversee FMC’s day-to-day operational functions and maximize performance and efficiencies.
Responsible for the development, design, operation and improvement of the systems that create and deliver FMC’s services.
Direct oversight over FMC’s operational units, including Tenant Relations, Mechanical Maintenance & Operations, Fire & Life Safety, Budget, Contract Administration, and Procurement Operations.
Work closely with Building Services and Construction Services to effectuate LOS goals and provide improved services to the 56 buildings.
Work closely with FMC executive leadership to develop and implement improved processes and strategies that support project execution, workforce development, financial performance, and long-term strategic objectives.
This is a title in the Exempt Class

Responsibilities

Work with FMC leadership to communicate promptly and routinely with the Commissioner’s Office and external stakeholders at an executive level on any matters relevant to the buildings portfolio (ex: major weather events, major issues with building systems, etc.)
Develop and implement operational strategies to improve efficiency and ensure compliance with all local, state, and federal laws.
Oversee the execution of building space allocation and layout, tenant requests, and facility expansions.
Provide professional expertise and senior guidance for the planning, design, and implementation of any construction and/or renovation projects within the 56 City-owned office and court buildings.
Work closely with senior leadership at DDC to help trouble-shoot any high-level capacity or funding shortfalls for capital construction projects in the 56 buildings.
Collaborate with executive leadership on agency goals, budgeting, forecasting, and strategic initiatives.
Monitor project performance to ensure projects are completed safely, on schedule, within scope, and within budget.
Establish and maintain operational policies, procedures, and performance metrics.
Drive accountability and continuous improvement throughout the Line of Service.
Identify operational risks and implement proactive solutions.