Chief of Staff

City of New York•New York City, NY

9h•Hybrid

About The Position

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. The Division of Administration provides a wide range of support services throughout the agency to ensure all Divisions receive adequate and efficient support services to carry out their respective missions. The Division of Administration works collaboratively with many program areas offering internal resources and support necessary to function efficiently and effectively. The Division of Administration employs approximately 340 public employees and provides services in the areas facilities management, food and nutrition, goods and services, occupational safety and health, Planning, Design, and Construction Management Unit, safety and security, transportation, Construction and Building Operations and Protocol and Procedure Development. ACS seeks an outstanding candidate to serve as Chief of Staff for the Division of Administration. The selected candidate will be an integral member of the Division of Administration leadership team, which supports ACS’ approximately 7,000 employees and manages a total budget of over $30M. Under the direction of the Deputy Commissioner, with latitude for exercising independent judgment, the Chief of Staff will work across all units within the Division and will be responsible for supporting its day-to-day management. The selected candidate will possess a high orientation for detail, discernment and discretion and possess an impeccable sense of professional diplomacy. The selected candidate will be highly experienced in navigating and responding to critical and complex issues across many disciplines in a comprehensive and timely manner.

Requirements

A baccalaureate degree from an accredited college or university, and four (4) years of broad progressively responsible experience including two (2) years at the administrative or managerial level in a governmental agency, business firm, civic or community organization operating in the area of social services.
A satisfactory equivalent combination of education and experience.
All candidates must have a baccalaureate degree from an accredited college and the two (2) years of experience at the administrative or management level as described in '1' above.

Nice To Haves

High orientation for detail, discernment and discretion
Impeccable sense of professional diplomacy
Highly experienced in navigating and responding to critical and complex issues across many disciplines in a comprehensive and timely manner.

Responsibilities

Serve as the first point of contact for matters related to the Office of the Deputy Commissioner.
Work closely with Unit Leads, Chief Operating Officer, and Divisional Chiefs of Staff to advance agency and division wide priorities.
Represent the Deputy Commissioner’s Office with stakeholders, including other City agencies, ensuring the Division’s responsiveness to key initiatives and requests.
Drive strategic initiatives on behalf of the Deputy Commissioner by analyzing operational challenges, monitoring performance metrics, and developing solutions that enhance efficiency, accountability, and service delivery across the Division.
Serve as the primary lead on all staff related matters including but not limited to budget management, hiring, onboarding, conflict management and resolution, retention and succession planning.
Act as Divisional liaison for annual audits, Mayoral correspondence, directives, wellness initiatives, and special events. Ensure comprehensive coordination, execution, follow-up, and reporting.