Chief of Staff, Product Platform Engineering

Comcast • Philadelphia, PA

13d • Onsite

About The Position

We are seeking a highly strategic, operationally rigorous, and execution-focused Chief of Staff to support the VP of Platform Engineering overseeing a global organization of approximately 2,500 engineers. This role serves as a force multiplier for the VP, driving organizational alignment, operational excellence, strategic execution, leadership communications, and cross-functional coordination across a large-scale platform engineering ecosystem. The Chief of Staff operates as a trusted advisor and integrator, helping translate executive priorities into measurable execution outcomes across engineering, product, infrastructure, security, operations, and enterprise leadership teams. A critical component of this role is establishing strong organizational communication rhythms and governance mechanisms that create transparency, accountability, alignment, and execution consistency across a large and distributed engineering organization. The ideal candidate combines technology acumen with exceptional business operations, executive communications, organizational leadership, and transformation management capabilities.

Requirements

• Legally authorized to work in the United States and not require sponsorship for employment now or in the future.
• Bachelor's Degree
• 15 Years + Relevant Work Experience
• Cross-Functional Teamwork
• Executive Presence
• Meeting Facilitation
• Product Portfolio Management
• Systems Thinking
• Technical Acumen

Nice To Haves

• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Responsibilities

• Serve as a strategic advisor and operational partner to the VP of Platform Engineering.
• Help define and operationalize the organization’s strategic priorities, transformation initiatives, and operating model evolution.
• Prepare executive briefings, strategic presentations, business reviews, leadership updates, and board-level materials.
• Drive follow-through and accountability for executive decisions and organizational commitments.
• Anticipate organizational risks, dependencies, and execution gaps.
• Develop and manage the communication operating model for a 3,000-person engineering organization.
• Drive consistent executive messaging, organizational updates, strategic communications, and leadership narratives across all levels of the organization.
• Create scalable communication mechanisms that improve transparency, reduce ambiguity, and reinforce priorities.
• Draft and coordinate: executive communications, announcements, organizational updates, strategy rollouts, town hall content, and operational summaries.
• Ensure alignment between engineering leadership, product organizations, operations teams, and enterprise stakeholders.
• Establish communication standards and escalation pathways across platform domains and leadership teams.
• Improve organizational awareness of priorities, risks, dependencies, delivery health, and operational performance.
• Own and continuously improve the weekly operating cadence for the Platform Engineering leadership organization.
• Design and manage governance structures that ensure meetings drive decisions, accountability, execution tracking, and cross-functional alignment.
• Lead coordination and governance for: weekly leadership staff meetings, platform operations reviews, engineering execution reviews, incident and escalation reviews, quarterly business reviews, roadmap alignment sessions, portfolio governance forums, and strategic planning meetings.
• Standardize meeting structures, agendas, metrics, decision logs, action tracking, and follow-up processes.
• Ensure leadership meetings focus on strategic priorities, delivery risks, operational health, and organizational blockers rather than status reporting.
• Drive preparation discipline across leadership teams, including pre-read governance and executive briefing quality.
• Track action items, decisions, escalations, and dependencies to closure across leadership forums.
• Establish measurable governance processes that improve organizational responsiveness and execution consistency.
• Drive large-scale strategic initiatives across platform modernization, cloud transformation, reliability engineering, AI enablement, automation, and operational efficiency.
• Partner with engineering and product leaders to track execution against strategic roadmaps and business outcomes.
• Identify organizational bottlenecks and drive remediation plans.
• Facilitate cross-functional decision-making across technology and business stakeholders.
• Help mature organizational structures, role clarity, decision rights, and operating models.
• Support leadership succession planning and talent strategy initiatives.
• Drive continuous improvement initiatives across planning, governance, intake, communications, and execution processes.
• Foster a culture of accountability, transparency, operational discipline, and engineering excellence.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive