CNO Chief Nursing Officer Paducah KY

Vibra Travels•Paducah, KY

About The Position

The Chief Nursing Officer (CNO) is responsible for the day-to-day operations of clinical services at the LTACH. Reporting directly to the LTACH CEO, the CNO provides, manages, and supervises clinical staff, ensuring that staff competency, numbers, and levels meet patients’ immediate and complex needs. The CNO promotes the overall quality of nursing care in accordance with ANA Standards of Practice. In conjunction with professional staff, the CNO plans, coordinates, manages, and evaluates LTACH clinical programs and services, promoting a team approach to patient care.

Requirements

  • Bachelor’s degree in Nursing from an accredited university program.
  • Current Registered Nurse licensure in the state where the assigned hospital is located, maintained throughout employment.
  • At least three years of direct patient care experience in a LTAC or acute care setting.
  • At least two years of nursing management experience demonstrating competency in supervising patient care services; qualifying experience may include nursing manager, nursing director, CNO, or equivalent roles.
  • Ability to define realistic, specific goals and objectives and prioritize objectives.
  • Ability to organize and manage multiple priorities.
  • Ability to manage people and build morale and group commitment to goals and objectives.
  • Ability to work with all levels of management and respect differences.
  • Ability to communicate and relate well with others, communicate openly and respectfully in a timely manner, share information appropriately, keep others informed, encourage differing views, and respond promptly to messages and requests.
  • Trustworthiness.
  • Ability to identify and resolve operational and administrative problems.
  • Ability to work with the Medicare system and adapt to changes.
  • Ability to work independently.
  • Proficient PC skills, including Microsoft Word and Excel.
  • Knowledge to understand and apply healthcare-industry concepts and terminology.
  • Strong customer orientation.
  • Critical-thinking skills.
  • Sound and accurate judgment and timely decision-making.

Nice To Haves

  • Master of Science in Nursing (MSN), or enrollment in and progress toward an MSN.
  • LTACH experience.
  • Critical care experience.

Responsibilities

  • Communicate CHC and hospital values and acceptable behavior through personal actions; encourage teamwork, employee engagement, accountability, quality results, and individual and organizational excellence.
  • Define and implement operational standards, policies, and procedures for assessing, meeting, and evaluating nursing care needs.
  • Collect and analyze internal and external data on operations and clinical processes; conduct needs analyses, prioritize needs, and use problem-solving to improve operations.
  • Establish an organized nursing service and administrative structure with a chain of command; ensure nursing services are provided or supervised by a registered nurse and that at least one registered nurse is on duty at all times.
  • Demonstrate commitment to excellent customer service and strive to meet or exceed patient expectations and satisfaction.
  • Incorporate nationally recognized professional standards and expert literature into nursing policies and procedures.
  • Identify and implement solutions and process changes to resolve problems, improve safety and quality of care, and maintain patient rights.
  • Integrate nursing services into the organization’s quality assessment and performance improvement program.
  • Oversee preparation and management of nursing operating, special project, and capital budgets; use appropriate productivity measures, support revenue cycle needs, meet budget-critical metrics, and steward financial resources.
  • Determine staffing requirements and ensure adequate numbers of competent, credentialed, educated, trained, motivated, and engaged staff, including contract labor.
  • Direct performance management systems, including timely feedback, recognition of excellence, and management of problem behavior and poor performance.
  • Collaborate with the Medical Staff to identify and resolve issues affecting nursing and patient care; foster communication among patients, nursing staff, and medical staff, and promote harmonious relationships.
  • Build effective internal relationships through communication, stakeholder input, trust, and attention to concerns; develop and maintain effective medical staff relationships.
  • Work with community leaders to assess healthcare needs, build a positive hospital image, and market hospital services; participate in civic and other community service and demonstrate tact and diplomacy.
  • Assess staff development needs and provide feedback, coaching, and development opportunities; address performance and behavior problems promptly and take action when coaching is ineffective.
  • Set clear goals and expectations, hold self and others accountable, demand high performance, keep commitments, deliver results, and promote an ownership culture.
  • Advocate for change, explain its reasons and benefits, involve stakeholders, connect change to work processes, follow through on initiatives, and communicate with affected staff.
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