CNO Chief Nursing Officer Paducah KY

Vibra Travels•Reidland, KY

About The Position

The Chief Nursing Officer (CNO) is responsible for the day-to-day operations of clinical services at the long-term acute care hospital (LTACH). Reporting directly to the LTACH CEO, the CNO provides, manages, and supervises clinical staff, ensuring appropriate staff competency and levels to meet patients’ immediate and complex needs. The role promotes the overall quality of nursing care in accordance with ANA Standards of Practice. In collaboration with professional staff, the CNO plans, coordinates, manages, and evaluates the LTACH’s clinical programs and services, promoting a team approach to patient care. The position also oversees nursing operations, quality and safety, budgets, staffing and performance management, physician and community relationships, communication, talent development, accountability, and organizational change.

Requirements

Bachelor’s degree in nursing from an accredited university program.
Current Registered Nurse licensure in the state where the assigned hospital is located, maintained throughout employment.
At least three years of direct patient-care experience in an LTAC or acute-care setting.
At least two years of nursing management experience, such as nursing manager, nursing director, CNO, or equivalent experience.
Ability to define realistic, specific goals and objectives and prioritize objectives.
Ability to organize and manage multiple priorities.
Ability to manage people and build morale and group commitment to goals and objectives.
Ability to work with all levels of management and respect differences.
Ability to communicate and relate well with others, communicate openly and respectfully in a timely manner, share information appropriately, keep others informed, encourage contrary views, and respond promptly to messages and requests.
Trustworthiness.
Ability to identify and resolve operational and administrative problems.
Ability to work with the Medicare system and adapt to changes.
Ability to work independently.
Proficiency with PC skills, including Microsoft Word and Excel.
Knowledge sufficient to understand and apply healthcare-industry concepts and terminology.
Strong customer orientation.
Critical-thinking skills.
Sound and accurate judgment and timely decision-making.

Nice To Haves

Master of Science in Nursing (MSN), or enrollment in and progress toward an MSN.
LTACH experience.
Critical-care experience.

Responsibilities

Convey the hospital’s values and expected behaviors through personal actions; foster teamwork, employee engagement, accountability, quality results, and individual and organizational excellence.
Define and implement operational standards, policies, and procedures for assessing, meeting, and evaluating patients’ nursing care needs.
Collect and analyze internal and external data, assess operational needs, prioritize improvements, and apply problem-solving skills to improve operations.
Establish an organized nursing service with an administrative structure and chain of command; ensure nursing services are provided or supervised by a registered nurse and that at least one registered nurse is on duty at all times.
Demonstrate an active commitment to excellent customer service and meeting or exceeding patient expectations.
Incorporate recognized professional standards and expert literature into nursing policies and procedures; implement changes that address problems, improve safety and quality of care, and maintain patient rights.
Integrate nursing services into the organization’s quality assessment and performance improvement program.
Prepare and manage nursing operating, special-project, and capital budgets; use appropriate productivity measures, support revenue-cycle needs, meet budget-critical financial metrics, and steward financial resources.
Determine staffing requirements and ensure adequate numbers of competent, properly credentialed, educated, and trained staff, including contract labor; direct performance management and staff engagement.
Collaborate with the Medical Staff to identify and resolve nursing and patient-care issues; foster communication and harmonious relationships among patients, nursing staff, medical staff, and the public.
Build effective relationships and communication within the hospital and corporation; develop medical staff relationships, seek stakeholder input, anticipate concerns, and contribute to a culture of communication.
Work with community leaders to assess healthcare needs, build a positive hospital image, and market hospital services; participate in the community through civic and other service.
Assess staff development needs, provide feedback and coaching, offer development opportunities, address performance and behavior problems, and take action when coaching is unsuccessful.
Set clear goals and expectations, hold self and others accountable, demand high performance, keep commitments, and deliver results.
Advocate for organizational change, explain its reasons and benefits, involve stakeholders, connect change to work processes, follow through on initiatives, and communicate with affected people.